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Solving Ethernet controller problems

The method that you use to test the Ethernet controller depends on which operating

system you are using. See the operating-system documentation for information

about Ethernet controllers, and see the Ethernet controller device-driver readme file.

Try the following procedures:

v Make sure that the correct device drivers, which come with the server are

installed and that they are at the latest level.

v Make sure that the Ethernet cable is installed correctly.

– The cable must be securely attached at all connections. If the cable is

attached but the problem remains, try a different cable.

– If you set the Ethernet controller to operate at 100 Mbps, you must use

Category 5 cabling.

– If you directly connect two servers (without a hub), or if you are not using a

hub with X ports, use a crossover cable. To determine whether a hub has an

X port, check the port label. If the label contains an X, the hub has an X port.

v Determine whether the hub supports auto-negotiation. If it does not, try

configuring the integrated Ethernet controller manually to match the speed and

duplex mode of the hub.

v Check the Ethernet controller LEDs on the rear panel of the server. These LEDs

indicate whether there is a problem with the connector, cable, or hub.

– The Ethernet link status LED is lit when the Ethernet controller receives a link

pulse from the hub. If the LED is off, there might be a defective connector or

cable or a problem with the hub.

– The Ethernet transmit/receive activity LED is lit when the Ethernet controller

sends or receives data over the Ethernet network. If the Ethernet

transmit/receive activity light is off, make sure that the hub and network are

operating and that the correct device drivers are installed.

v Check the LAN activity LED on the rear of the server. The LAN activity LED is lit

when data is active on the Ethernet network. If the LAN activity LED is off, make

sure that the hub and network are operating and that the correct device drivers

are installed.

v Check for operating-system-specific causes of the problem.

v Make sure that the device drivers on the client and server are using the same

protocol.

If the Ethernet controller still cannot connect to the network but the hardware

appears to be working, the network administrator must investigate other possible

causes of the error.

214 ThinkServer TD100 and TD100x: Hardware Maintenance Manual

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Lenovo TD100 Bedienungsanleitung Seite 232