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Chapter 8. Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about products manufactured by Lenovo, you will find a wide variety of sources
available from Lenovo to assist you.
Information resources
This section provides information on how to access useful resources relating to
your computing needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on your computer and requires
no Internet access to view the publications. In addition to this User Guide you are
reading, the Hardware Replacement Guide is also available in the Online Books
folder.
The Hardware Replacement Guide provides step-by-step instructions for replacing
Customer Replacement Units (CRUs) in your computer. CRUs are computer parts
that can be upgraded or replaced by the customer.
To view a publication, open the Start menu from the Windows desktop, select All
Programs, select Online Books, and click Online Books. Double-click on the
appropriate publication for your computer. The publications also are available on
the Lenovo Web site at http://www.lenovo.com.
Notes:
1. These publications are in Portable Document Format (PDF) format, which
requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has
not yet been installed on your computer, a message will appear when you
attempt to view the PDF file and you will be guided through the Adobe
Acrobat Reader installation.
2. The publications that are preinstalled on your computer are available in other
languages on the Lenovo Support Web site at http://www.lenovo.com/
support/.
3. If you want to install a different language version of Adobe Acrobat Reader
than the version provided on your computer, go to the Adobe Web site at
http://www.adobe.com and download the version you want to use.
Lenovo Care
The Lenovo Care program combines innovative tools, services, and support to help
increase productivity and spend less time worrying about computer problems.
The Lenovo Care program organizes your major tasks, your most frequently used
applications and support tools, and provides easy access to:
v Quick Links that are shortcuts to tools for:
– Managing multimedia software
– Starting a data backup
– Launching Lenovo PC Support
© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 61
- User Guide 1
- Lenovo 3000 J Series 1
- Lenovo 3000 J Series 3
- Contents 5
- General safety guidelines 8
- Service and upgrades 8
- User Guide 10
- Voltage-selection switch 11
- Plugs and outlets 11
- External devices 12
- Batteries 12
- Operating environment 13
- Lithium battery notice 14
- Modem safety information 15
- Laser compliance statement 15
- Power supply statement 16
- Data safety 16
- Cleaning and maintenance 16
- Introduction 17
- Comfort 19
- Glare and lighting 19
- Air circulation 20
- Connecting your computer 21
- 4 User Guide 22
- 6 User Guide 24
- 8 User Guide 26
- Turning on power 27
- Completing important tasks 27
- 10 User Guide 28
- Features 29
- 12 User Guide 30
- Available options 32
- Specifications 33
- Tools required 33
- 16 User Guide 34
- 18 User Guide 36
- Obtaining device drivers 38
- Removing the cover 38
- Locating components 39
- 22 User Guide 40
- Installing memory 42
- Installing adapters 43
- 26 User Guide 44
- Installing internal drives 45
- Drive specifications 45
- 28 User Guide 46
- Installing a drive 47
- 30 User Guide 48
- 32 User Guide 50
- Padlock loop 52
- Password protection 52
- Changing the battery 52
- 36 User Guide 54
- 38 User Guide 56
- 40 User Guide 58
- 42 User Guide 60
- 44 User Guide 62
- Solving recovery problems 63
- 46 User Guide 64
- Using passwords 65
- Password considerations 66
- User Password 66
- Administrator Password 66
- Advanced settings 68
- Using system programs 69
- 52 User Guide 70
- Basic troubleshooting 71
- Diagnostic programs 72
- PC-Doctor for Windows 73
- PC-Doctor for DOS 73
- 56 User Guide 74
- PC-Doctor for Windows PE 75
- Cleaning the mouse 75
- Optical mouse 75
- Non-optical mouse 76
- 60 User Guide 78
- Information resources 79
- Online Books folder 79
- Lenovo Care 79
- Access Help 80
- Warranty and safety 80
- Help and service 81
- Calling for service 81
- Using other services 82
- Basic AT commands 83
- 66 User Guide 84
- Extended AT commands 85
- 68 User Guide 86
- Fax Class 1 commands 87
- Fax Class 2 commands 87
- Voice commands 88
- 72 User Guide 90
- Appendix B. Notices 91
- Television output notice 92
- Trademarks 92
- 76 User Guide 94
- Part Number: 41X8069 96
- Printed in USA 96
- (1P) P/N: 41X8069 96
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