OSAppsList
TheRescueandRecovery4.5programprovidestheabilitytoselectivelyrestoreparticularlesandfolders
whendoinganOS&Appsrestorethroughtheregistrykeysettings:
HKLM\SOFTWARE\Lenovo\RescueandRecovery\Settings\OSAppsList
TheOSAppsListsettingwilldenewhatles,folders,orletypescomprisetheoperatingsystemand
applications.Thislecanbecustomizedbytheadministratorandadefaultexternallewillbeprovided.
Whentheuserchoosestorecovertheoperatingsystem,theywillseeamenuthatallowsthemtochoose
Restore.
OnlywiththefollowingWindowsoptions:Onlylesthatmatchtherulescontainedinthisexternallewillbe
restored.Theadministratorcancustomizethecontentsofthisexternalle.
Troubleticket
Becausethereisnowaytotransmitinformationthroughletransferore-mailfromtheRescueand
Recoveryenvironment,theenduserisdirectedtousethee-mailfunctionintegratedinthebrowser.The
loggingfunctionpackagesthelogeventsintoale,anddirectstheendusertoe-mailtheleafterheor
shecompletestherecoveryprocessandlogsontoWindows.Thelereceivedfromtheendusercreates
theReq115TroubleTicketXMLle,whichcombines(Current,HW,InvAgent,andPCDRdiagnosticlog
information),andwillbeplacedinalocationwhichcanbeeasilyfoundandaccessiblefromboththeRescue
andRecoveryenvironmentandoperatingsystem–C:\SWSHARE.
TheDiagnosticstoolavailableinthePredesktopAreaoftheRescueandRecoveryprogramaidsinproblem
determination.OutputfromtestsperformedbytheDiagnosticstoolarestoredinamannerwhichcanbe
viewedortransmittedtoahelpdesk.
RescueandRecoveryinterfaceswitching
TheRescueandRecoveryuserinterfaceprovidestheoptiontoswitchbetweenthesimplieduserinterface
andtheadvanceduserinterface.Thesimplieduserinterfacehasafewbasicoptions,whiletheadvanced
userinterfacehasextendedoptions.Bydefault,youwillseethesimplieduserinterfaceeachtimethe
RescueandRecoveryprogramisstartedunlessthesettingisdisabled.
IftheSimpliedUserInterfacesettingisdisabled,theadvanceduserinterfacewillbedisplayedeachtime
theRescueandRecoveryprogramstarts.Youcandisablethesimplieduserinterfaceatthefollowing
ActiveDirectorypolicy:
ThinkVantage\RescueandRecovery\UserInterface\SimpleUserInterface
Youcandisableinterfaceswitchingsothatauserwillnotbeabletoswitchbetweenthetwointerfaces.To
disabletheinterfaceswitching,setthefollowingActiveDirectorypolicytoDisabled:
ThinkVantage\RescueandRecovery\UserInterface\InterfaceSwitching
ForadditionalinformationaboutRescueandRecoverysettingsandworkingwithActiveDirectoryandGroup
Policy,seetheaccompanyingXML/ADMSupplementforthedeploymentguidelocatedontheThinkVantage
TechnologiesAdministratorToolspage:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVAN-ADMIN#rnr
WorkingwiththePredesktopArea
TocustomizepartsoftheRescueandRecoveryPredesktopArea,usetherrutil.exeutilityprogramtoGET
andPUTlesfromthePredesktopAreaortheprotectedbackupsfolder.
Note:ThePredesktopAreacanbemanuallystartediftheoperatingsystemdoesnotstart.
Theselesordirectoriesalongwiththeircustomizationoptionsarelistedinthefollowingtable:
Chapter3.Congurations25
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