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Table 12. Diagnostic messages (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine

which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained

service technician.

Message

number Component Test State Description Action

166-814-xxx BMC BMC I2C Test Aborted BMC I2C test

canceled:

requested sensor,

data, or record is

not present.

1. Turn off the system and disconnect it

from the power source. You must

disconnect the system from ac power to

reset the BMC.

2. After 45 seconds, reconnect the system

to the power source and turn on the

system.

3. Run the test again.

4. Make sure that the Diagnostic code is

at the latest level. For the latest level of

Diagnostic code, go to:

http://www.lenovo.com/support.

5. Make sure that the BMC firmware is at

the latest level. The installed firmware

level is shown in the Diagnostic event

component. For the latest level of

firmware, start EasyUpdate or go to:

http://www.lenovo.com/support and

select your system to display a matrix

of available firmware.

6. Run the test again.

7. If the problem remains, collect the data

from the Diagnostic event log and send

it to Lenovo Service. For information

about contacting Lenovo Service, see

http://www.lenovo.com/support.

Chapter 5. Diagnostics

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