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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1762 Hard disk drive configuration error.
1. Run the Configuration/Setup Utility program and
load the default settings.
2. Reseat the following components:
a. Hard disk drive cables
b. Hard disk drive
c. (Trained service technician only) System
board
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Hard disk drive cables
b. Hard disk drive
c. (Trained service technician only) System
board
178x Fixed disk error.
Note: x is the drive that has the error.
1. Run the hard disk drive diagnostic tests on drive
x.
2. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive x
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
3. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive x
b. Hard disk drive backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
4. (Trained service technician only) Replace the
system board.
1800 Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the failing adapter is
isolated.
Chapter 5. Diagnostics 139
- Hard ware Maintenan ce Manual 1
- Contents 5
- Contents v 7
- Safety ix 11
- Safety statements 12
- Safety xi 13
- Safety xiii 15
- Safety xv 17
- Statement 15: 18
- CAUTION: 18
- Chapter 1. Introduction 19
- Features and specifications 21
- Front view 23
- Rear view 25
- Server power features 26
- Chapter 1. Introduction 9 27
- Connectors, LEDs, and jumpers 28
- Chapter 1. Introduction 11 29
- Line connector 30
- System board LEDs 31
- System board jumpers 32
- Chapter 1. Introduction 15 33
- Updating the firmware 35
- Configuring the server 35
- Using passwords 41
- EasyStartup overview 42
- Using the Boot Menu program 47
- Formatting a hard disk drive 49
- Requirements 50
- Completing the setup 53
- 6431, 6432, 6433, and 6434 55
- Replaceable server components 56
- Power cords 69
- Installation guidelines 75
- System reliability guidelines 76
- Connecting the cables 79
- Removing the side cover 80
- Installing the side cover 81
- Removing the lower bezel 82
- Installing the lower bezel 83
- Removing the upper bezel 84
- Installing the upper bezel 85
- Removing an adapter 86
- Installing an adapter 87
- 3 Adapter 88
- Removing a CD or DVD drive 90
- Installing a CD or DVD drive 91
- Removing a tape drive 92
- Installing a tape drive 93
- 1 EMC shield 3 Tape drive 94
- Drive-tray 96
- Drive tray handle 96
- (in open position) 96
- 1 Release lever 101
- 2 Hot-swap power supply 101
- Removing a memory module 102
- Installing a memory module 103
- Removing the battery 104
- Installing the battery 104
- Removing the rear system fan 106
- 3 Locating pins 114
- Rear adapter 120
- Hinge pin 120
- Removing and replacing FRUs 133
- 1 Orientation indicators 136
- 2 Fan-sink retention lever 136
- Thermal grease 139
- Removing the system board 141
- System board 142
- (8 places) 142
- Installing the system board 143
- Chapter 5. Diagnostics 147
- POST beep codes 148
- Chapter 5. Diagnostics 131 149
- No-beep symptoms 150
- Error logs 151
- POST error codes 153
- Chapter 5. Diagnostics 137 155
- Chapter 5. Diagnostics 139 157
- Chapter 5. Diagnostics 141 159
- Chapter 5. Diagnostics 143 161
- Checkout procedure 163
- About the checkout procedure 163
- Troubleshooting tables 165
- CD or DVD drive problems 165
- Diskette drive problems 166
- General problems 167
- Hard disk drive problems 167
- Intermittent problems 168
- Chapter 5. Diagnostics 151 169
- Memory problems 170
- Microprocessor problems 171
- Monitor or video problems 171
- Optional-device problems 173
- Power problems 174
- Serial port problems 175
- EasyStartup problems 175
- Software problems 176
- Chapter 5. Diagnostics 159 177
- Error LEDs 178
- Power supply LEDs 179
- Chapter 5. Diagnostics 163 181
- Diagnostic text messages 182
- Viewing the test log 183
- Diagnostic messages 183
- Table 12. Diagnostic messages 184
- Chapter 5. Diagnostics 233 251
- System-error log messages 253
- Chapter 5. Diagnostics 237 255
- Chapter 5. Diagnostics 239 257
- Chapter 5. Diagnostics 241 259
- Solving SAS problems 261
- Solving power problems 261
- Solving undetermined problems 263
- Problem determination tips 264
- Before you call 265
- Using the documentation 265
- Calling for service 266
- Using other services 266
- Lenovo Taiwan product service 267
- Appendix B. Notices 269
- Trademarks 270
- Important notes 270
- Appendix B. Notices 253 271
- Battery return program 272
- Electronic emissions notices 273
- Appendix B. Notices 257 275
- Index 261 279
- Index 263 281
- Part Number: 46U0853 284
- Printed in USA 284
- (1P) P/N: 46U0853 284
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