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Table 12. Diagnostic messages (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine

which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained

service technician.

Message

number Component Test State Description Action

201-807-xxx Memory Memory Test Aborted Test canceled: the

memory controller

buffer free

request failed.

1. Turn off and restart the system.

2. Run the test again.

3. Make sure that the BIOS code is at the

latest level. The installed firmware level

is shown in the Diagnostic event log in

the Firmware/VPD section for this

component. For the latest level of

firmware, start firmware, go to

EasyUpdate or go to:

http://www.lenovo.com/support and

select your system to display a matrix

of available firmware.

4. Run the test again.

5. If the problem remains, collect the data

from the Diagnostic event log and send

it to Lenovo Service. For information

about contacting Lenovo Service, see

http://www.lenovo.com/support.

210 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual

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Lenovo 6431 Bedienungsanleitung Seite 228