TheWakeOnLANfeatureisnotworking
Solution:EnabletheWakeOnLAN(WOL)featureintheBIOSprogram.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
Ihaveconnectedanoptiontomycomputer,butitdoesnotwork
Solution:Refertothedocumentationthatcomeswiththeoptiontoensurethatyouhaveconnectedthe
optioncorrectly.
Performanceandlockupproblems
Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Insufficientfreeharddiskdrivespace
Solution:Freeupharddiskdrivespace.
•Method1
1.ClickStart➙ComputeronWindows7oropenFileExploreronWindows8.1.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup,andthenfollowtheinstructionsonthescreen.
•Method2
1.OpenControlPanel.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8.1,see“Accessing
ControlPanelontheWindows8.1operatingsystem”onpage51
.
2.ClickPrograms.
3.ClickTurnWindowsfeaturesonoroff,andthenfollowtheinstructionsonthescreen.
•Method3
1.ClickStart➙ComputeronWindows7oropenFileExploreronWindows8.1.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.ClickCleanupsystemfiles.
5.ClicktheMoreOptionstab.
6.ClickCleanupintheProgramsandFeaturesarea,andthenfollowtheinstructionsonthescreen.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder
namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe
helpsystemforyoure-mailapplication.
Chapter8.Troubleshootinganddiagnostics91
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