Lenovo 1165 Bedienungsanleitung PDF herunterladen (Seite 36)

Symptom Action

The wireless keyboard or mouse

does not work.

Verify that:

v The computer is turned on.

v The battery or batteries installed in the wireless keyboard or mouse are in

good condition.

v The wireless configurations are all set correctly. You might need to refer to the

documentation that come with the wireless keyboard or mouse, or refer to

your Windows Help and Support information system for wireless related

instructions. If your wireless mouse has a dongle, make sure the dongle is

correctly connected to one of the USB connectors on the computer.

v For the wireless keyboard, no keys are stuck.

v The wireless mouse is clean. Refer to “Cleaning the mouse” on page 30.

The operating system does not

start.

Verify that you list the device where the operating system resides in the startup

device sequence. Usually, the operating system is on the hard disk drive. For

more information, see “Selecting a startup device” on page 23.

The computer beeps multiple

times before the operating

system starts.

Verify that no keys are stuck.

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer.

Diagnostic programs can also report operating-system-controlled settings that

interfere with the correct operation of your system. The following program(s) are

preinstalled on your computer to help you diagnose computer problems:

v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your

operating system (used when you are running the Windows operating system)

v PC-Doctor for Rescue and Recovery (used when you cannot start the Windows

operating system)

Note: The PC-Doctor for Rescue and Recovery diagnostic program is only

available on machine types 0401, 0994, and 2565.

Notes:

1. You can also download the PC-Doctor for DOS diagnostic program from

http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 29 for

detailed information.

2. If you are unable to isolate and repair the problem yourself after running the

programs, save and print the log files created by the programs. You will need

the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers

preinstalled with the Windows 7 operating system from Lenovo.

The Lenovo ThinkVantage Toolbox program helps you maintain your computer,

improve computing security, diagnose computer problems, get familiar with the

innovative technologies provided by Lenovo, and get more information about your

computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox

program to test devices, diagnose computer problems, create bootable diagnostic

media, update system drivers, and view system information.

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