•IfyouareusingaUSBmouse,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation,
see“Enablingordisablingadevice”onpage39
.
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Solution:Cleanthemouse.Formoreinformation,see“Opticalmouse”onpage49.
Thefingerprintreaderonthekeyboarddoesnotwork
Solutions:
•Enrollyourfingerprintcorrectly.
•Neverscratchthesurfaceofthereaderwithahard,pointedobject.
•Neverscrapthesurfaceofthereaderwithyournailoranythinghard.
•Useortouchthereaderwithacleanfinger.
•Ensurethatthesurfaceofyourfingeristhesamewiththeonewhenyoulastenrolled.
Thewirelesskeyboarddoesnotwork
Solutions:
•IfthetransceivercommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
•IfthewirelesskeyboarddoesnotworkwhenthetransceivercommunicationsLEDison,restartyour
computer.
Iftheproblempersistsaftertherestart,ensurethat:
•Thebatteriesareinstalledcorrectly.
•Thebatteriesstillretaintheircurrent.
•Thedistancefromthewirelesskeyboardtothetransceiverislessthan10m(393.7inches).
•Thetransceiverisinstalledfully.
Monitorproblems
Thissectionprovidessolutionstomonitor-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
ThemonitorworkswhenIturnonthecomputer,butgoesblankwhenIstartsome
applicationprograms
Solutions:
•Connectthemonitorsignalcablefromyourmonitortoanappropriateconnectoronthecomputer.A
loosecablemightcauseintermittentproblems.
•Installthedevicedriversfortheapplicationprograms.Refertothedocumentationfortheaffected
applicationprogramtocheckwhetheranydevicedriversarerequired.
Theimageappearstobeflickering
Solution:Resettherefreshrate.
1.OpenControlPanel.
56ThinkStationP300UserGuide
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