Lenovo ThinkServer TD100x Bedienungsanleitung PDF herunterladen (Seite 91)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A hard disk drive was not

detected while the operating

system was being started.

Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic

tests again.

A hard disk drive passes the

diagnostic Fixed Disk Test but

the problem remains.

Run the diagnostic SCSI Attached Disk Test (see “Running the diagnostic

programs” in the Hardware Maintenance Manual).

Note: This test is available on servers that have RAID arrays that uses the

onboard SAS/SATA controller or servers that have SATA hard disk drives that are

connected to the onboard SAS/SATA controller.

Intermittent problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A problem occurs only

occasionally and is difficult to

diagnose.

1. Make sure that:

v All cables and cords are connected securely to the rear of the server and

attached devices.

v When the server is turned on, air is flowing from the fan grille. If there is no

airflow, the fan is not working. This can cause the server to overheat and

shut down.

Check the system/event error log (see “Error logs” in the Hardware

Maintenance Manual).

Chapter 5. Solving problems 75

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Lenovo ThinkServer TD100x Bedienungsanleitung Seite 91