AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.
Actions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”
onpage65
.
Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage65.
ACDorDVDdoesnotwork
Symptom:ACDorDVDdoesnotwork.
Actions:
•Verifythatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedust,wipethedisccleanwithasoftclothfromthe
centertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery
CD,tostartyourcomputer
Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.
Action:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto
your“Selectingorchangingthestartupdevicesequence”onpage51forinformationonviewingand
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79
.
DVDproblems
Selectyoursymptomfromthefollowinglist:
•“BlackscreeninsteadofDVDvideo”onpage65
•“DVDmoviewillnotplay”onpage66
•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage66
•“Playbackisverysloworchoppy”onpage66
•“Invaliddiscornodiscfoundmessage”onpage66
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Chapter10.Troubleshootinganddiagnostics65
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