ThinkCentreM73zUserGuideMachineTypes:10BBand10BC
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris
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AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator
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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement
UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.94ThinkCentreM73zUserGuide
AppendixE.ChinaEnergyLabel©CopyrightLenovo201395
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AppendixF .ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyand
LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth
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IndexAarescuemedium,creatingandusing44Administrator,password50audiosubsystem1Bbackupandrecoveryoperations42basictroubleshooting61Ccablelock,security32
cleaning59PpasswordAdministrator50considerations50Power-OnPassword50setting,changing,deleting50passwords,using49physicalspecifications4powerfeatures3po
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Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specifications,softwareprogramsprovidedbyLenovo,locationsofconnectors,ad
•Internalspeaker(installedinsomemodels)Connectivity•10/100/1000MbpsintegratedEthernetcontrollerSystemmanagementfeatures•Abilitytostorepower-onself-tes
Input/Output(I/O)features•9-pinserialport(optional)•SixUniversalSerialBus(USB)connectors•OneEthernetconnector•OneVGA-outconnector•OnePersonalSystem/2(
Operatingsystem(s),certifiedortestedforcompatibility1(variesbymodeltype)•Linux®SpecificationsThissectionliststhephysicalspecificationsforyourcomputer.Dim
AccessingLenovoprogramsontheWindows7operatingsystemOntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovoThinkVantage®Toolsprogram
Table2.ProgramsinControlPanel(continued)ProgramControlPanelsectionGreentextinControlPanelPowerManagerHardwareandSoundSystemandSecurityLenovo-PowerCont
Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage83.Se
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrec
Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsofthecon
ConnectorDescriptionHeadphoneconnectorUsedtoattachaheadphonetoyourcomputerwhenyouwanttolistentomusicorothersoundswithoutdisturbinganyone.Microphonecon
LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage11showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors
ConnectorDescriptionSerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pinserialport.USB2.0connectorUsedtoattachadevicethatr
AdjustingthemonitorstandYourcomputermightcomewithamonitorstandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Thefollowingillustrationshowst
Thefollowingillustrationshowsthatyoucanadjusttheheightofthemonitorstandwithinalengthof110.00mm(4.33inches).Note:Computerheightwiththemonitorstand:betw
MachinetypeandmodellabelThemachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech
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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp
ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx
NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho
–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre
–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse
UsingthewheelmouseThewheelmousehasthefollowingcontrols:1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.2WheelUsethewheeltocontrolthe
1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.3.Click
•DonotinsertanyobjectotherthanaCDorDVDintothedrive.•Beforemovingthecomputer,removetheCDorDVDfromthedrive.HandlingandstoringCDandDVDmediaCDandDVDmediaa
–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.Followtheinstructionsonthescreen.•OntheWindows8operatingsystem,runthePower2Gop
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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan
Reinstallingsoftwareprograms...46Reinstallingdevicedrivers...46Solvingrecoveryproblems...46RecoveryinformationfortheWindows8orWindows8.1o
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio
RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem
ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop
Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar
AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentfixture.Thecablelockattache
computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“AdministratorPassword”onpage50.Youdonothavetosetanypasswordstouseyourcompute
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.34ThinkCentreM73zUserGuide
Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon
ReplacingtheUSBkeyboardormouseAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thi
3.InstallthekeyboardbyopeningthebatterycompartmentcoverandinstallingtwoAAAbatteriesaccordingtothepolarityindicators.Figure10.Installingthekeyboardbatt
BatteryrecyclinginformationforTaiwan...90BatteryrecyclinginformationfortheEuropeanUnion...90AppendixD.RestrictionofHazardousSubstance
Pressthebatterycompartmentreleasebutton.Figure11.OpeningthebatterycompartmentTakeouttheUSBdongleFigure12.TakingouttheUSBdongleConnecttheUSBdongletoana
•ThegreenLEDindicatesthatthemouseisreadyforuse.•TheflashingamberLEDindicatesalowbatterypowerlevel.•Pushthepowerswitchtotheoffpositionwhenyouarenotusing
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Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem
CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymedia.Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsor
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandReco
2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi
ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite
RecoveryinformationfortheWindows8orWindows8.1operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith
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1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedstartupsection,c
Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy
•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheErrorStartupSequence.Readtheinformationdisplayedontherightsideofthesc
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermallevel.ByenablingBetterThermalPerformance,yourcomputerwillrunatabet
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Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr
Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot
Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren
ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint
UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.UsecleaningfluidsdevelopedforLCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,th
Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr
SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis
Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay
Actions:•RestarttheDVDplayerprogram.•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,r
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet
1.OpenControlPanel.Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operati
•Thebatteriesareproperlyinstalled.•Thebatteriesstillretaintheircurrent.•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.•Thetransc
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”on
NetworkingproblemsThefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthefollowinglist:•“Ethernetproblems”onpage71•“Awireles
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.4.Ifanexclamationmarkisdisplayednextt
•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversionsupportedbyAccessConnectionsisthelatestdocumentedintherea
•Youhavenotloosenedotherinstalledoptionsorcables.•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunctioncorrectly.Seethe
Tofreeupdiskspace,doanyofthefollowing:•Method11.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,openFileExplorerandclick
OntheWindows8orWindows8.1operatingsystem,dothefollowing:1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.2.OnWindows8,openFileExplorera
•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage77•“Softwaredoesnotworkasexpected”onpage77Whenusingasortfeature,datesdonotsortinthecorre
PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya
USBproblemsSymptom:TheUSBconnectorscannotbeaccessed.Actions:•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSBdeviceha
Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.•Findtheserviceandsupportphonenumbersforyourcountryorregion.•
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts•Identificationofsoftwareproblemsources•ConfigurationofBIOSaspartofaninsta
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AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat
TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic
AppendixB.RegulatoryinformationExportclassificationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassifi
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EContheapproximationofthelawsoftheMemberStatesrelatingtoelectromagn
JapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoprod
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