•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication
programs”onpage69
•“Theimageappearstobeickering”onpage69
•“Theimageisdiscolored”onpage70
Wrongcharactersappearonthescreen
Symptom:Wrongcharactersappearonthescreen.
Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice”
onpage79.
Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
ofcomputerinactivity
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity.
Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe
power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79.
Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.
Actions:
•Ensurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoronthe
computer.Aloosecablecancauseintermittentproblems.
•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe
documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79.
Theimageappearstobeickering
Symptom:Theimageappearstobeickering.
Actions:
•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.
Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check
thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.
•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway
fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
Chapter10.Troubleshootinganddiagnostics69
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