ThinkCentreE73UserGuideMachineTypes:10AS,10AV,10DR,and10DS
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.UsecleaningfluidsdevelopedforLCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,th
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthendisconnecttheotherendsfromthecomputer.6.Notewhereanyremainingcabl
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Chapter10.TroubleshootinganddiagnosticsThischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblemisnotdescribedhere,seeCh
SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis
Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay
Actions:•RestarttheDVDplayerprogram.•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.•Ensurethatvideoresolutionissettolessthan1152x864.•OncomputersthathaveaCD-ROMorCD-R
PowersupplystatementNeverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazardousvoltage,current,andenergylevelsarepresentinsid
4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramstarts.–OntheWindows8orWindows8.1operatingsystem,dot
ThewirelesskeyboarddoesnotworkSymptom:Thewirelesskeyboarddoesnotwork.Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,res
Actions:•Makesurethatthemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoronthecomputer.Aloosecablecancauseintermittentproblems.•
3.Turnonthemonitor.Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Gettinginformation,help,andservice”onpage111fordetail
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingLenovoprogramsontheWindows8orWindows8.1operatingsystem”onpage6.
AwirelessLANproblemSymptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.Actions:•MakesurethatyourwirelessLANdriveristhelatestversion.Checkth
•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovidedwithyourcomputer,andalloptionfiles(suchasdevicedriver
TochecktheamountoffreespaceontheWindows8.1operatingsystem,dothefollowing:1.OpenFileExplorer.2.Right-clickyourCdriveentryandthenclickProperties.Theamou
4.ClicktheToolstab.5.ClickDefragmentNow,thenclickContinue.6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.OntheWindows8orWindows8.1operat
•Makesurethattheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.Iftheserialdevicehasitsownpowercord,makesurethatitisatt
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•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.ManysoftwaremanufacturersmakeupdatesavailablefromtheWorldWideWeb.•Ifthesoftwareprogram
2.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.See“PC-DoctorforDOS”onpage109fordetailedinformation.3.Ifyouar
1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogramfrom:http://www.lenovo.com/support2.UseanyCD/DVDburningsoftwaretoc
Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info
LenovoSupportWebsiteTechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:http://www.lenovo.com/supportThisWebsiteisupdatedwiththelatestsu
•Installationandmaintenanceofnetworkoperatingsystems(NOS)•InstallationandmaintenanceofapplicationprogramsRefertotheSafety,Warranty,andSetupGuidethatco
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AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat
TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoRescueandRecoveryTheLenovologoTheThinkCentrelogoThinkCen
AppendixB.RegulatoryinformationExportclassificationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassifi
Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specifications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors
IndustryCanadaClassBemissioncompliancestatementThisClassBdigitalapparatuscomplieswithCanadianICES-003.CetappareilnumériquedelaclasseBestconformeàlanor
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagr
AdditionalregulatoryinformationForadditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Dependingontheconfigurationofyourco
AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator
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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement
UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.126ThinkCentreE73UserGuide
AppendixE.ChinaEnergyLabel©CopyrightLenovo2013,2014127
•Internalspeaker(installedinsomemodels)Connectivity•PCIExpressFaxmodem(somemodels)Systemmanagementfeatures•Abilitytostorepower-onself-test(POST)hardwa
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AppendixF.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp
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IndexAarescuemedium,creatingandusing72Administrator,password78audioline-inconnector11audioline-outconnector11audiosubsystem1Bbackupandrecoveryoperatio
Kkeyboard,replacing65LLenovoSolutionCenter109LenovoThinkVantageToolbox109LenovoThinkVantageTools111locatingcomponents12Mmedia,creatingandusingrecovery
locatingparts13locations13memorymodule41Ttemporarystartupdevice80theBIOS,updating(flashing)83–84trademarks116troubleshooting,basic91troubleshooting,dia
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Input/Output(I/O)features•OneDisplayPortconnector•OneEthernetconnector•One9-pinserialport(optional)•OneVGAmonitorconnector•SixUniversalSerialBus(USB)c
Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovoprograms”onpage5.Preinstalledoperatingsy
SpecificationsThissectionliststhephysicalspecificationsforyourcomputer.DimensionsWidth:160mm(6.3inches)Height:396.5mm(15.6inches)Depth:399.6mm(15.7inche
programname.YoucanfindtheprogrambyitsprogramnameoriconnameasshownintheLenovoprogramsavailableontheWindows7operatingsystemtable.Note:Ifyoudonotfindthepro
•OntheWindows8.1operatingsystem,presstheWindowskeytogototheStartscreen.ClickaLenovoprogramtolaunchit.Ifyoucannotfindtheprogramyouneed,clickthearrowicon
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage115.T
ThroughtheLenovoCompanionprogram,youcangettheinformationabouttheaccessoriesforyourcomputer,viewblogsandarticlesaboutyourcomputer,andcheckforotherrecom
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrec
Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage10showsthelocationsoftheco
LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage11showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors
ConnectorDescriptionMicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouusespeech-recognitionsoftware.USB2.0connect
LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsonthesystemboard.Figure4.Systemboardpartlocations14-p
LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo
Thefollowingisasampleofthemachinetypeandmodellabel.Machine Type: XXXXModel Number: XXX3456Figure6.MachinetypeandmodellabelChapter1.Productoverview15
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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp
ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx
NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho
–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre
–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse
AboutyourcomputeraudioIfafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-boardaudioconnectorsontherearofthecomputera
2.IntheSoundsection,clickAdjustsystemvolume.3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.UsingCDsandDVDsYourcomputermighthaveaDVDROMd
ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefullyremovethedisc.2
Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan
GlareandlightingPositionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.Reflectedlightfromshinysurfacescancausean
computer.Asaresult,systemalertsarenoticeableevenwhentheyarenotheard.Forexample,whenyouselectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumo
Completingthepartsreplacement...66Chapter6.Recoveryinformation...69RecoveryinformationfortheWindows7operatingsystem...69Creatingandus
FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpandSupportinformationsystem.CustomizabletextsizeDependingonyourpreference
•“Zoom”onpage28EaseofAccesskeyboardshortcutsThefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.KeyboardshortcutFunctionW
TTY/TDDconversionmodemYourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)conversionmodem.Themodemneedstobeco
Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar
LockingthecomputercoverLockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyourcomputer.Yourcomputercomeswithapadlocklo
AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentfixture.Thecablelockattache
•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyouareresponsibleformaintainingtheconfig
Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon
Thissectionprovidesinstructionsonhowtoremovethecomputercover.CAUTION:Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthecomp
Toremoveandreinstallthefrontbezel,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethecomputercover.See“Remo
AppendixB.Regulatoryinformation...117Exportclassificationnotice...117Televisionoutputnotice...117Electronicemissionsnotices...
4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththecorrespondingholesinthechassis,thenpivotthefrontbezelinwardsunt
3.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.3456Figure12.RemovingthescrewthatsecuresthePCIExpresscardlatch4.Dependingonwh
•IfyouarereplacinganoldPCIExpresscard,grasptheoldcardthatiscurrentlyinstalledandgentlypullitoutoftheslot.3456Figure13.RemovingaPCIExpresscardNotes:a.T
7.PivotthecardlatchtotheclosedpositiontosecurethePCIExpresscard.3456Figure14.InstallingaPCIExpresscard8.ReinstallthescrewtosecurethePCIExpresscardlatc
•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.Figure15.Removingamemorymodule•Ifyouareinstall
7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule
4.Removetheoldbattery.Figure18.Removingtheoldbattery5.Installanewbattery.Figure19.Installinganewbattery6.Reinstallthecomputercoverandconnectthecables.
3456Figure20.Removingtheprimaryharddiskdrive6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewharddiskdrivewiththecorrespo
7.ConnectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboar
Figure23.Removingtheopticaldrive5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewopticaldrivewiththecorrespondingholes
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6.ConnectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususp
Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”on
6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothesystemboard:a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfull
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage66.ReplacingthemicroprocessorAttention:Donotopenyourcomputerorattempt
Figure29.RemovingthemicroprocessorNotes:a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.b.Notetheorientationofthemicroprocessorin
10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.Figure30.Installingthemicroprocessor11.Closethemicroprocessorretai
6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremovethebracketfromthechassis.Figure31.RemovingthefrontaudioandUSBassembly
5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassemblybybreakingorcuttingtherubbermountsandgentlypullingtherearfanassem
7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.Figure33.Installingtherearfanassembly8.Connecttherearfanassemblycabletothesyst
ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint
3.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.4.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.
2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.Figure36.RemovingthescrewsthatsecuretheWiFicardmodule3.PulltheWiFicardmoduleoutoft
1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecuretheWiFicardmoduletotheWiFiadaptercard.Figure38.InstallingtheWiFic
2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.Figure39.InstallingtheWiFiantennacables3.InstalltheWiFiadaptercardintothePCIExpres
InstallingorremovingtherearWiFiantennaAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onp
3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthecomputer.3456Figure42.RemovingtherearWiFiantennaWhattodonext:•Toworkwit
Figure43.Peelingoffthepaperthatprotectsthestickers5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughtheholeinthefrontp
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage66.RemovingthefrontWiFiantennaToremovethefrontWiFiantenna,dothefollow
2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls
4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercoverengagetherailsonthechassis.Then,pushthecovertothefrontofthecompu
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet
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Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem
CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.Note:OntheWindows7operatingsystem,youcancrea
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov
2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi
ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite
RecoveryinformationfortheWindows8orWindows8.1operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedstartupsection,c
Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy
PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya
•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword
SelectingastartupdeviceIfyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneofthefollowingtoselectthestartupdeviceyouwan
•Pressingthepowerbutton•EnablingthewakeuponalarmfeatureThewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewakeuponalarmfeature,do
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Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr
Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot
Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren
UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu
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