Audioproblems
•Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Makesurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.GotoControlPanelandclickHardwareandSound.
2.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
3.Double-clickSound,videoandgamecontrollers.MakesurethattheDolbyAdvancedAudio
v2driverisenabledandconfiguredcorrectly.
•Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanelandclickHardwareandSound➙Sound.
2.ClicktheRecordingtabintheSoundwindow.
3.SelectMicrophone,andclickthePropertiesbutton.
4.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
5.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
•Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheapplicationhasslidersavailableto
controlthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifyousettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.GotoControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickSmartAudio.TheSmartAudiowindowopens.
Chapter7.Troubleshootingproblems91
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