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ForWindows7:
1.ClickStartControlPanel.ChangetheviewoftheControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdevice
isworkingproperly.
ForWindowsXP:
1.ClickStartControlPanel.
2.ClickPrintersandOtherHardware,andthenclickKeyboard.
3.SelecttheHardwaretab.IntheIntheDeviceProperties,makesurethattheDeviceStatusisThis
deviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Anumberappearswhenyoutypealetter.
Solution:Thenumericlockfunctionison.Todisableit,pressShift+ScrLkorFn+NmLk.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Displayandmultimediadevices
ThissectionincludesthemostcommondisplayandmultimediadevicesproblemswhichareComputer
screen,Externalmonitor,Audio,andOpticaldrive.Checkthesetopicstolearnmoreinformation.
Computerscreenproblems
Problem:Thescreenisblank.
Solution:Dothefollowing:
PressF6tobringuptheimage.
Note:IfyouusetheF6keycombinationtoapplyapresentationscheme,pressF6atleastthreetimes
inthreeseconds,andtheimageisdisplayedonthecomputerscreen.
Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(is
green),pressF8tomakethescreenbrighter.
Ifthesleep(standby)statusindicatorison(isgreen),pressFntoresumefromthesleep(standby)mode.
Iftheproblempersists,dotheSolutionintheproblembelow.
Note:IfyourcomputerisaWindows7model,itdoesnotsupportthepresentationscheme.
Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
Thedisplaydevicedriverisinstalledcorrectly.
Thescreenresolutionandcolorqualityarecorrectlyset.
Themonitortypeiscorrect.
Tocheckthesesettings,doasfollows:
ForWindows7:
1.Right-clickonthedesktop,andclickPersonalize.
Chapter10.Troubleshootingcomputerproblems135
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