Lenovo B470E Bedienungsanleitung PDF herunterladen (Seite 37)

Chapter5.Troubleshooting

Frequentlyaskedquestions

Thissectionlistsfrequentlyaskedquestionsandtellswhereyoucannddetailedanswers.Fordetailsabout

eachpublicationincludedinthepackagewithyourcomputer,seeSetupPosterthatcomeswithyour

computer.

•Question:WhatsafetyprecautionsshouldIfollowwhenusingmycomputer?

Solution:See“Importantsafetyinformation”intheSafetyandWarrantyGuidethatcomeswithyour

computer.

•Question:HowcanIpreventproblemswithmycomputer?

Solution:See“UseandcareInformation”intheSafetyandWarrantyGuidethatcomeswithyour

computer.

•Question:Whatarethemainhardwarefeaturesofmynewcomputer?

Solution:MoreinformationcanbefoundinChapter1and2.

•Question:WherecanIndthedetailedspecicationsformycomputer?

Solution:Gotohttp://consumersupport.lenovo.com.

•Question:WherecanIndtheinstructionstoupgradeadeviceortoreplaceonedevice?

Solution:SeeAppendixA“CRUinstructions”onpage29.

•Question:Wherearetherecoverydiscs?

Solution:Yourcomputerdidnotcomewitharecoverydisc.Foranexplanationofthealternativerecovery

methodsofferedbyLenovo,seeChapter4“LenovoOneKeyRescuesystem”onpage21.

•Question:HowcanIcontactthecustomersupportcenter?

Solution:See“Gettinghelpandservice”intheSafetyandWarrantyGuidethatcomeswithyourcomputer.

•Question:WherecanIndwarrantyinformation?

Solution:Forthewarrantyapplicabletoyourcomputer,includingthewarrantyperiodandtypeofwarranty

service,see“Lenovolimitedwarranty”intheSafetyandWarrantyGuidethatcomeswithyourcomputer.

•Question:HowcanIinstallthedevicedrivers?

Solution:Acompatibledevicedriverisarequirementtoensurecorrectoperationandperformanceof

eachcomponentinyourcomputer.Ifyourcomputerispreinstalledwithanoperatingsystem,Lenovo

providesalldevicedriversthatyouneedontheharddiskdrive.

•Question:WhatcanIdoifthebackupprocessfails?

Solution:Ifyoucanstartthebackupfeaturewithoutaproblem,butitfailsduringthebackupprocess,

pleasetrythefollowingsteps:

1.Closeotherapplications,thenrestartthebackupprocess.

2.Checkifthedestinationmediaisdamaged,trytoselectanotherpathandthentryagain.

•Question:WhendoIneedtorestorethesystemtothefactorystatus?

Solution:Youcanusethisfeaturewhenyoursystemfailsoryouneedtore-installyouroperatingsystem.

Thiswillrestoreyourcomputerbacktotheinitialstatuswhenyourstbootedupyourcomputerafter

receivingitfromthestore.Ifthereiscriticaldataonyourcurrentpartition,backitupbeforeyourun

thisrecoveryfeature.

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Lenovo B470E Bedienungsanleitung Seite 37