ThinkPad® T40 SeriesService and Troubleshooting Gui de
Do not use any power adapter that shows corrosion at the ac input pins and/or shows signs of overheating (such as deformed plasti
You can find instructions for replacing CRUs in Access IBM, your on-board help. To start Access IBM, press the blue Access IBM bu
Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Con
indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained
instructions, may cause harmful interference to radio communications. However, there is no guarantee the interference will not occur
This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 2
Your ThinkPad computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company ThinkPad compu
Customer Support: For support information and phone numbers to help with initial installation of software, visit http://www.lenovo.com/
IBM - Lotus Notes and SmartSuite Program P.O. Box 3118 Cumbernauld, Scotland, G68 9JX To inquire about an order, contact:
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel, Pen
Index Bbatteryproblems 27 replacing 40 BIOS Setup Utility 35 boot priority order list 31 built-in wireless networking card problem 33 Cca
Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short circuit the metal contacts.
88 ThinkPad® T40 Series Service and Troubleshooting Guide
Part Number: 39T2332 Printed in China (1P) P/N: 39T2332
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: v K
Turn everything OFF.Turn everything OFF.First, attach all cables todevices.First, remove the power cordfrom theoutlet.Attach the signal cables torecep
DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not
DANGER If the backup battery is incorrectly replaced, there is danger of explosion. The lithium battery contains lithium and can ex
DANGER To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precaution
DANGER Class 1 laser products are not considered hazardous. The design of the laser system and the optical storage drive ensures
xvi ThinkPad® T40 Series Service and Troubleshooting Guide
Important notice for users Important regulatory notice for users Information about hard disk capacity The ThinkPad T40 Series com
xviii ThinkPad® T40 Series Service and Troubleshooting Guide
Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working nor
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing y
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance . . . . . . .2 Features . . . . . . . . . .
Your ThinkPad at a glance Front view Rear view Your ThinkPad at a glance 2 ThinkPad® T40 Series Service and Troubleshooting
Features Processor v Intel® Pentium® M ProcessorMemory v Double data rate (DDR) synchronous dynamic random access memory (DRAM) Memory
v 2 Universal Serial Bus (USB) connectors v Infrared port v RJ11 telephone connector v RJ45 Ethernet connector v Ultrabay™ Sl
Specifications Size 14-inch modelv Width: 311 mm (12.2 in.) v Depth: 255 mm (10.0 in.) v Height: 26.6 to 31.4 mm (1.0 to 1.2
Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use
v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitc
ThinkPad® T40 SeriesService and Troubleshooting Gui de
v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off
2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook
Caring for your ThinkPad computer 10 ThinkPad® T40 Series Service and Troubleshooting Guide
Chapter 2. Solving computer problems Diagnosing problems . . . . . . . . .12 Troubleshooting . . . . . . . . . . .12 Error
Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for
Message Solution 0177: Bad SVP data, stop POST task. Checksum of the supervisor password in the EEPROM is not correct. The system bo
Message Solution 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run t
Message Solution 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off
Message Solution 1810: Hard disk partition layout error A problem in recognizing the layout of the partition on the hard disk has ha
Message Solution Operating system not found. Verify the following: v The hard disk drive is correctly installed. v A startable disk
Note Before using this information and the product it supports, be sure to read the general information under “Important safety info
v The ac adapter is connected to the computer and the power cord is plugged into a working electrical outlet. v The computer
A password problem Problem: I forgot my password. Solution: If you forgot your power-on password, you must take your computer to a Le
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, or mouse, making sure that
Solution: Make sure that the TrackPoint and the touch pad are set to Automatic in the ThinkPad Configuration Program. Then detach t
Solution: Make sure that: v The battery is charged. v The operating temperature is within the acceptable range. Refer to “Specific
lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove th
is not connected to an ac power source, -or- The system does not enter hibernation mode from suspend mode, if the computer is no
2. Click Power Management. 3. Click the Hibernation tab. 4. Click the Enable hibernation button. 5. Click the Create Now butt
v If you are using the AC adapter, or using the battery, and the battery status indicator is on (is green), press Fn+Home to
Solution: This is an intrinsic characteristic of the TFT technology. Your computer’s display contains multiple thin-film transistors (T
Contents Important safety information . . . . . .v Conditions that require immediate action . .v General safety guidelines . . .
Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. T
problem. Starting the Rescue and Recovery workspace is easy. To open Rescue and Recovery, do the following: 1. Turn off your PC,
v Restore your backups restores backups you have made with Rapid Restore Ultra, if backups have been made. v Run diagnostics st
v The surface of your finger is very different from when you registered your fingerprint. v Your finger is wet. v A finger i
Solution: IRQs for the PCI are all set as 11. The computer does not respond because it cannot share the IRQ with other devices.
Solution: Be sure that the disk meets the standards for your country. Usually, a disk that meets the local standards is marked wit
device, then when your computer returns from standby or hibernation mode to normal operation, the ″Unsafe Removal of Device″ message
Starting BIOS Setup Utility Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup pa
Note: If you need to restore the settings to their original state as of the time of purchase, press F9 key to load the default
3. Turn on your computer. Watch the display carefully. When the following message is displayed, press the blue Access IBM button
iv ThinkPad® T40 Series Service and Troubleshooting Guide
3. Turn on your computer. Watch the display carefully. While the message, “To interrupt normal startup, press the blue Access IBM
4. Remove the screw that secures the hard disk drive. 5. Open the computer display; then stand the computer on its side a
9. Close the computer display and place the computer with its bottom side up. Reinstall the screw. 10. Reinstall the battery. 11
4. Install a fully charged battery. 5. Slide the battery latches to the locked positions. 6. Turn the computer over aga
Replacing the battery 42 ThinkPad® T40 Series Service and Troubleshooting Guide
Chapter 3. Getting help and service Getting help and service . . . . . . . .44 Getting help on the Web . . . . . . . .44
Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you
The following items are not covered: v Replacement or use of parts not manufactured for or by Lenovo or nonwarranted partsNote:
Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is so
Appendix A. Wireless related information Wireless interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with a
Important safety information Note Please read important safety information first. This information can help you safely use your Think
Because Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operates within the guidelines found in radio frequency safety stan
Access Point that is Wi-Fi compliant or in Ad Hoc mode, this device will operate in its authorized modes in all geographies. Pleas
50 ThinkPad® T40 Series Service and Troubleshooting Guide
Appendix B. Warranty information Lenovo Statement of Limited Warranty LSOLW-00 05/2005 Part 1 - General Terms This Statement of Limited
What this Warranty Does not Cover This warranty does not cover the following: v any software programs, whether pre-loaded or shipp
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive),
other service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal D
and Lenovo’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of L
MEXICOJurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited Warranty w
UNITED STATES Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first s
Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Frequent
Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints it
Warranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of t
If you purchase a Machine in one of the Western European countries, as defined above, you may obtain warranty service for that Ma
Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising
termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center
1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: AUSTRIA The provisions of this Statement of Limited Warranty replace any applicabl
In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no more
Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without p
Note: Some parts can be upgraded or replaced by the customer. These parts are referred to as Customer Replaceable Units, or CRUs.
involving nonperformance by Lenovo in respect of the subject matter of this Statement of Warranty will be limited to the charge pa
Part 3 - Warranty Information This Part 3 provides information regarding the warranty applicable to your Machine, including the warra
Machine Type Country or Region of Purchase Warranty period Types of Warranty Service Korea Parts and Labor - 1 year Battery pack - 1
Types of Warranty Service If required, your Service Provider will provide repair or exchange service depending on the type of warran
be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent ins
Country or Region Telephone Number Canada 1-800-565-3344 (English, French) In Toronto only call: 416-383-3344 Chile 800-224-488 (Spanish)
Country or Region Telephone Number India 1600-44-6666 Alternate Toll Free: +91-80-2678-8940 (English) Indonesia 800-140-3555 +62-21-251-2955
Country or Region Telephone Number Philippines 1800-1888-1426 (English) +63-2-995-8420 (Philipino) Poland +48-22-878-6999 Portugal +351-21-89
All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the da
Appendix C. Customer Replaceable Units (CRUs) For your ThinkPad computer, the following parts are designated Customer Replaceable Unit
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