Lenovo 3000 G230 Bedienungsanleitung PDF herunterladen (Seite 68)

Chapter 5. Getting Help and Service

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Engineering change management - Occasionally, there might be changes

that are required after a product has been sold. Lenovo or your reseller, if

authorized by Lenovo, will make selected Engineering Changes (ECs)

available that apply to your hardware.

The following items are not covered:

 Replacement or use of parts not manufactured for or by Lenovo or non

warranted parts

 Identification of software problem sources

 Configuration of BIOS as part of an installation or upgrade

 Changes, modifications, or upgrades to device drivers

 Installation and maintenance of network operating systems (NOS)

 Installation and maintenance of application programs

To determine if your Lenovo hardware product is under warranty and

when the warranty expires, go to http://consumersupport.lenovo.com

and click Warranty, and follow the instructions on the screen.

Refer to your Lenovo hardware warranty for a full explanation of Lenovo

warranty terms. Be sure to retain your proof of purchase to obtain warranty

service.

If possible, be near your computer when you make your call in case the

technical assistance representative can help you resolve a problem

immediately. Please ensure that you have downloaded the most current

drivers and system updates, and recorded information before you call.

When calling for technical assistance, please have the following

information available:

Lenovo G230 UG V1.0_en.book Page 60 Monday, July 28, 2008 7:29 PM

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Lenovo 3000 G230 Bedienungsanleitung Seite 68