LenovoHardwareMaintenanceManualMachineTypes:2122,2123,2124,and2125
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,conta
4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercoverengagetherailsonthechassis.Then,pushthecovertothefrontofthecompu
Chapter10.AdditionalserviceinformationThischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.SecurityfeaturesSecurityfeat
Updating(ashing)theBIOSfromadiscThissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadiscontheWindows8(64-bit)operatingsystemandonotheropera
Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot
14.Turnonthecomputertorestarttheoperatingsystem.PowermanagementPowermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthesyste
AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat
TelevisionoutputnoticeThefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.Thisproductincorporatescopyrightprotection
IndexAAdministrator,password56Bbasictroubleshooting35battery,replacing79BIOSsettings,changing59Boot-blockRecovery99Cchangingpassword56startupdeviceseq
Power-On,Password56Rrearconnectors68recoveringfromaPOSTandBIOSupdatefailure99recoveryBoot-blockRecovery99removingcomputercover74replacingbattery79hard
•French•German•Hebrew•Italian•Korean•SpanishDANGERElectricalcurrentfrompower,telephoneandcommunicationcablesishazardous.Toavoidashockhazard:•Donotconn
Disposeofthebatteryasrequiredbylocalordinancesorregulations.CAUTION:Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,beropticdevices,ortransmitters)arei
Chapter2.Safetyinformation9
≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)12PERIGOAcorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.10LenovoHardwareM
Paraevitarriscodechoqueelétrico:•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconguraçãodesteprodutoduranteumatempestadecomraio
•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecicadosaquipoderesultaremexposiçãoprejudicialàradiação.PERIGOAlgunsproduto
Chapter2.Safetyinformation13
1214LenovoHardwareMaintenanceManual
12Chapter2.Safetyinformation15
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandChapter2“Safetyinformation”onpage3andAppendixA“Notices”onpage101.First
DANGERLecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenterundanger.Pourévitertoutrisquedechocélectrique
ATTENTION:Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàbresoptiques,oudesémetteurs)sontinstallés,prenezconnaissancedesinformation
12VORSICHTAnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.AusSicherheitsgründen:•BeiGewitterandiesemGerätkeineKabelanschließenode
•über100Cerhitzen.•reparierenoderzerlegen.DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.ACHTUNG:BeiderInstallationvonLasergeräten(wieC
1220LenovoHardwareMaintenanceManual
12Chapter2.Safetyinformation21
PERICOLOLacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòesserepericolosa.Perevitareilrischiodiscosseelettriche:•Non
ATTENZIONE:Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàabreotticheotrasmittenti),tenerpresentequantosegue:•Nonrimuovereglispor
24LenovoHardwareMaintenanceManual
12PELIGROLacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuedeserpeligrosa.Paraevitarelriesgodedescargaeléctrica:•N
ContentsChapter1.Aboutthismanual...1Importantsafetyinformation...1Chapter2.Safetyinformation...3Generalsafety...3Electricals
•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylo
Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.Tengaencuentalosiguiente:Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectame
28LenovoHardwareMaintenanceManual
Chapter3.GeneralinformationThischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythismanual.SpecicationsThissectionliststhephys
LenovoprogramsYourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.DependingontheWindowsoperatingsystempreinstalled,theprogramsmightv
Table2.ProgramsinControlPanelProgramControlPanelsectionGreentextinControlPanelCommunicationsUtilityHardwareandSoundLenovo-WebConferencingFingerprintSo
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:•Driversandsoftware•Diagnosticsolutions•Productandservicewarranty•Productandpart
Chapter4.GeneralcheckoutAttentionThedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequencemighthavebeenchanged.Beextremely
–Hasthiscongurationeverworked?–Ifithasbeenworking,whatchangesweremadepriortoitfailing?–Isthistheoriginalreportedfailure?•Diagnosticsversion–Typeandve
Chapter5.TroubleshootinganddiagnosticsThischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblemisnotdescribedhere,see“Le
InstallingorreplacingaPCIcard...76Replacingthebattery...79Installingorreplacingamemorymodule...80Replacingtheopticaldrive...82Replacing
SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis
•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See“LenovoSupportWebsite”onpage31formoreinformation.•Ifthediagnosticpro
NoaudioinWindowsSymptom:NoaudioinWindowsActions:•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/OffcontrolissettotheOnpos
•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”onpage53forinstructions).Ifyouneedtechnicalassistance,see“Leno
DVDproblemsSelectyoursymptomfromthefollowinglist:•“BlackscreeninsteadofDVDvideo”onpage40•“DVDmoviewillnotplay”onpage40•“Noaudioorintermittentaudiowhil
•Ensurethatvideoresolutionissettolessthan1152x864.Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”onpage53forin
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdriveSymptom:"NoOperatingSystemFound"messageorthesystem
Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.See“LenovoSupportWebsite”onpage31fordetails.Themouseorpointingdevicedoesnotwor
MonitorproblemsNote:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,width,height,andotherpictureadjustments.H
•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,noninterlacedrefreshratesupportedbyyourmonitorandthevideocontroller
Chapter1.AboutthismanualThismanualprovidesserviceandreferenceinformationforLenovo®computerslistedonthefrontcover.Thismanualisintendedonlyfortrainedser
•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfailsorerrorsoccur”onpage47•“IfyourcomputerisaGigabitEthernetmodel,itcan
TheWakeonLANfeatureisnotworkingSymptom:TheWakeonLAN(WOL)featureisnotworking.Actions:•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.•Ifitis,chec
BluetoothproblemsForBluetoothproblems,selectyoursymptomfromthefollowinglist:•“SounddoesnotcomefromtheBluetoothheadphone”onpage48•“PIMitemssentfromtheW
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”onpage53forinstructions).Ifyouneedtechnicalassistance,see“Lenov
4.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,andthenclickOK.•Procedure21.OpenControlPanel.2.ClickPrograms.3.Click
InsufcientmemorySymptom:InsufcientmemoryIngeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.Action:Installadditionalmemory
SoftwareproblemsSelectyoursymptomfromthefollowinglist:•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage52•“Softwaredoesnotworkasexpected”
USBproblemsSymptom:TheUSBconnectorscannotbeaccessed.Actions:•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSBdeviceha
54LenovoHardwareMaintenanceManual
Chapter6.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy
2LenovoHardwareMaintenanceManual
PasswordconsiderationsApasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,itisrecommendedtouseastrongpasswordthatcan
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formoreinformation,see“Passwordconsiderations”onpage56.Erasinglostorforgottenp
1.Turnoffyourcomputer.2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDeviceMenuwindowdisplays,releasetheF12key.3.Selectthe
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.3.SelectPowerOnandpressEnter.4.PressF10tosavechangesandexittheSetupUtili
60LenovoHardwareMaintenanceManual
Chapter7.Symptom-to-FRUindexTheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.AlwaysbeginwiththeChapter4“Genera
Thefollowingtablesdescribesbeepsymptoms.BeepSymptomFRU/Action2shortbeepsCMOSsettingerrorPerformthefollowingactionsinorder.1.StarttheSetupUtilityprogra
POSTErrorcodePOSTErrormessageDescription/Action1762CongurationchangehasoccurredThiserrormessageisdisplayedwhenaharddiskdriveoropticaldrivechangehasbe
MiscellaneouserrormessagesMessage/SymptomFRU/ActionChangingdisplaycolorsDisplay/MonitorComputerwillnotpower-off.See“Harddiskdrivebooterror”onpage61.1.
Message/SymptomFRU/ActionNon-systemdiskordiskerror-typemessagewithaknown-gooddiagnosticdiskette.1.DisketteDrive2.SystemBoard3.DisketteDriveCableOtherd
Chapter2.SafetyinformationThischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.GeneralsafetyFollowtheserulestoen
d.Extendedvideomemorye.ExternalCachef.ExternalCacheRAMg.Harddiskdriveh.Diskettedrive3.Turnonthepowerandthecomputertore-testthesystem.4.Repeatsteps1thr
Chapter8.LocationsThischapterintroducesthelocationsofthecomputerhardwarecomponents.LocationsThissectionprovidesinformationtohelpyoulocateyourcomputerc
LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage68showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors
Figure3.ComponentlocationsThefollowingtableliststhemajorFRUsshowninFigure3“Componentlocations”onpage69andidentieswhichFRUsalsoareself-serviceCRUsorop
•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.ExamplesofthesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.
LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage71showsthelocationsofthepartsonthesystemboard.Figure4.Systemboardpartlocations14-p
LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo
Chapter9.ReplacingFRUsImportant:BesuretoreadandunderstandChapter2“Safetyinformation”onpage3beforeyoureplaceanyFRU.Theseprecautionsandguidelineswillhel
RemovingthecomputercoverAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheUserGuide.To
RemovingandreinstallingthefrontbezelAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”inthe
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurr
4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththecorrespondingholesinthechassis,thenpivotthefrontbezelinwardsunt
3.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.Figure9.RemovingthescrewthatsecuresthePCIcardlatch4.Dependingonwhetheryouareinstalli
•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullitoutoftheslot.Figure10.RemovingaPCIcardNotes:a.Thecardtstightlyin
7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.Figure11.InstallingaPCIcard8.ReinstallthescrewtosecurethePCIcardlatchinplace.9.Tocompletethei
4.Removetheoldbattery.Figure12.Removingtheoldbattery5.Installanewbattery.Figure13.Installinganewbattery6.Reinstallthecomputercoverandconnectthecables.
5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputermodel,youmightneedtoremovethePCIExpressx16graphicscardforeasieracces
7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule
Figure17.Removingtheopticaldrive5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewopticaldrivewiththecorrespondingholes
6.ConnectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard
6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothesystemboard:a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfull
Voltage-selectionswitchSomecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnectionpointonthecomputer.Ifyourcomputerhasavolt
ReplacingthepowersupplyassemblyAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”intheUserG
4.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethepowersupplyassembly.Figure21.Removingthescrewsforthepowersupplyassemb
CAUTION:Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthecomputercover.Torepl
Figure23.RemovingthemicroprocessorNotes:a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.b.Notetheorientationofthemicroprocessorin
10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.Figure24.Installingthemicroprocessor11.Closethemicroprocessorretai
4.RemoveallmemorymodulesandPCIcardsthatarecurrentlyinstalled.See“Installingorreplacingamemorymodule”onpage80and“InstallingorreplacingaPCIcard”onpage76
15.Tocompletethereplacement,goto“Completingthepartsreplacement”onpage95.Thefailingsystemboardmustbereturnedwithamicroprocessorsocketcovertoprotectthep
5.Removethefourscrewsthatsecuretheharddiskdrive.Then,slidetheharddiskdriveoutofthechassis.Figure27.Removingtheprimaryharddiskdrive6.Slidethenewharddis
7.ConnectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboar
6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremovethebracketfromthechassis.Figure30.RemovingthefrontaudioandUSBassembly
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