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3.Removetheadaptersanddisconnectthecablesandpowercordstoallinternalandexternaldevices
untiltheserverisattheminimumcongurationthatisrequiredfortheservertostart(see“Solving
undeterminedproblems”onpage24fortheminimumconguration).
4.Reconnectallacpowercordsandturnontheserver.Iftheserverstartssuccessfully,replacethe
adaptersanddevicesoneatatimeuntiltheproblemisisolated.
Iftheserverdoesnotstartfromtheminimumconguration,replacethecomponentsintheminimum
congurationoneatatimeuntiltheproblemisisolated.
SolvingEthernetcontrollerproblems
ThemethodthatyouusetotesttheEthernetcontrollerdependsonwhichoperatingsystemyouareusing.
Seetheoperating-systemdocumentationforinformationaboutEthernetcontrollers,andseetheEthernet
controllerdevice-driverreadmele.
Trythefollowingprocedures:
•Makesurethatthecorrectdevicedrivers,whichcomewiththeserver,areinstalledandthattheyareat
thelatestlevel.
•MakesurethattheEthernetcableisinstalledcorrectly.
–Thecablemustbesecurelyattachedatallconnections.Ifthecableisattachedbuttheproblem
remains,tryadifferentcable.
–IftheEthernetcontrollerissettooperateat100Mbps,youmustuseCategory5cabling.
–Ifyoudirectlyconnecttwoservers(withoutahub),orifyouarenotusingahubwithXports,usea
crossovercable.TodeterminewhetherahubhasanXport,checktheportlabel.Ifthelabelcontains
anX,thehubhasanXport.
•Determinewhetherthehubsupportsauto-negotiation.Ifitdoesnot,tryconguringtheintegrated
Ethernetcontrollermanuallytomatchthespeedandduplexmodeofthehub.
•ChecktheEthernetcontrollerLEDsontherearpaneloftheserver.TheseLEDsindicatewhetherthere
isaproblemwiththeconnector,cable,orhub.
–TheEthernetlinkstatusLEDislitwhentheEthernetcontrollerreceivesalinkpulsefromthehub.Ifthe
LEDisoff,theremightbeadefectiveconnectororcableoraproblemwiththehub.
–TheEthernettransmit/receiveactivityLEDislitwhentheEthernetcontrollersendsorreceivesdata
overtheEthernetnetwork.IftheEthernettransmit/receiveactivityLEDisoff,makesurethatthehub
andnetworkareoperatingandthatthecorrectdevicedriversareinstalled.
•ChecktheLANactivityLEDsontherearoftheserver.TheLANactivityLEDislitwhendataisactiveon
theEthernetnetwork.IftheLANactivityLEDisoff,makesurethatthehubandnetworkareoperating
andthatthecorrectdevicedriversareinstalled.
•Checkforoperating-system-speciccausesoftheproblem.
•Makesurethatthedevicedriversontheclientandserverareusingthesameprotocol.
IftheEthernetcontrollerstillcannotconnecttothenetworkbutthehardwareappearstobeworking,the
networkadministratormustinvestigateotherpossiblecausesoftheerror.
Solvingundeterminedproblems
Ifthediagnostictestsdidnotdiagnosethefailureoriftheserverisinoperative,usetheinformationin
thissection.
Ifyoususpectthatasoftwareproblemiscausingfailures(continuousorintermittent),see“Software
problems”onpage23
.
DamageddatainCMOSmemoryordamagedrmwarecancauseundeterminedproblems.Toresetthe
CMOSdata,usethepasswordswitch2(SW4)tooverridethepower-onpasswordandcleartheCMOS
memory;see“Locatingpartsonthesystemboard”onpage33
.
24ThinkServerTD230HardwareMaintenanceManual
- ThinkServerTD230 1
- HardwareMaintenanceManual 1
- Contents 5
- Chapter1.Aboutthismanual 7
- Chapter1.Aboutthismanual3 9
- Chapter1.Aboutthismanual5 11
- Chapter1.Aboutthismanual7 13
- Chapter1.Aboutthismanual9 15
- Chapter2.Generalinformation 17
- Softwareprograms 18
- EasyStartup 18
- EasyManage 18
- Chapter2.Generalinformation13 19
- Chapter3.Diagnostics 21
- Generalproblems 22
- Harddiskdriveproblems 22
- Intermittentproblems 22
- Memoryproblems 23
- Microprocessorproblems 24
- Monitorproblems 25
- Optional-deviceproblems 26
- Powerproblems 27
- Serialportproblems 28
- Softwareproblems 29
- Solvingpowerproblems 29
- Solvingundeterminedproblems 30
- Eventlogs 31
- Systemeventlog 31
- Diagnosticprogramsandmessages 31
- Frontview 33
- Figure2.Openingthefrontdoor 34
- Rearview 36
- LEDsonthefront 37
- LEDsfortheEthernetconnectors 38
- Locatingservercomponents 38
- Locatingpartsonthesystemboard 39
- Jumperblocksettings 41
- Chapter5.ReplacingFRUs 45
- Systemreliabilityguidelines 46
- Inspectingforunsafeconditions 47
- Removingtheservercover 49
- Chapter5.ReplacingFRUs45 51
- Figure14.Openingthesidedoor 53
- Figure15.Lockingthesidedoor 54
- Memorymoduleinstallationrules 55
- Installingamemorymodule 56
- Removingamemorymodule 57
- Removingtheopticaldrive 59
- Installingtheopticaldrive 60
- Chapter5.ReplacingFRUs55 61
- 1toopenthesidedoor 63
- Chapter5.ReplacingFRUs57 63
- .ReplacingFRUs59 65
- .ReplacingFRUs61 67
- Chapter5.ReplacingFRUs63 69
- Chapter5.ReplacingFRUs65 71
- Figure35.Openingthesidedoor 72
- Chapter5.ReplacingFRUs67 73
- Figure39.Openingthesidedoor 75
- Chapter5.ReplacingFRUs71 77
- InstallingorremovingaPCIcard 78
- InstallingaPCIcard 79
- RemovingaPCIcard 80
- InstallingtheEthernetcard 81
- RemovingtheEthernetcard 82
- AdvancedRAID 83
- RemovingtheRAID5key 84
- RemovingtheTR500key 86
- Figure49.RemovingtheTR500key 87
- AbouttheRMM3 88
- InstallingtheRMM3 88
- Chapter5.ReplacingFRUs83 89
- .ReplacingFRUs85 91
- RemovingtheRMM3 92
- Chapter5.ReplacingFRUs87 93
- RemovingtheRAIDcard 94
- InstallingtheRAIDcard 95
- Chapter5.ReplacingFRUs91 97
- .ReplacingFRUs93 99
- ConnectingtheminiSAScable 100
- Chapter5.ReplacingFRUs95 101
- 1thatsecuretheheat 103
- Chapter5.ReplacingFRUs97 103
- 1onthebottomofit 104
- Chapter5.ReplacingFRUs99 105
- Removingorinstallingafrontfan 107
- Installingafrontfan 109
- Chapter5.ReplacingFRUs105 111
- Removingtherearfan 112
- Installingtherearfan 113
- Figure72.Installingtherearfan 115
- Removingthemicroprocessor 116
- Installingthemicroprocessor 117
- Figure75.Openingtheretainer 118
- 1onitwiththetabs2inthe 119
- Chapter5.ReplacingFRUs113 119
- Removingthesystemboard 120
- Chapter5.ReplacingFRUs115 121
- Installingthesystemboard 123
- .ReplacingFRUs119 125
- .ReplacingFRUs121 127
- Completingthepartsreplacement 128
- Installingtheservercover 128
- Connectingthecables 129
- Turningontheserver 129
- Updatingtheserverconguration 129
- Turningofftheserver 130
- Connectingexternaldevices 130
- Replaceableservercomponents 131
- Powercords 144
- Lenovopowercordpart 147
- 41R3278Taiwan(modelsCTO) 147
- 43N9029Thailand(modelsCTO) 147
- Chapter7.Conguringtheserver 149
- IntroductionoftheBIOSitems 150
- .Conguringtheserver145 151
- .Conguringtheserver147 153
- Usingpasswords 155
- RAIDcontrollers 156
- BeforeyouusetheEasyStartupDVD 158
- Setupandconguration 158
- ConguringRAID 159
- RAIDinformation 159
- CreatingaRAIDvolume 160
- InitializingtheRAIDvolume 161
- DeletingtheRAIDvolume 161
- RebuildingtheRAIDvolume 162
- ConnectingtheSATAcables 162
- Updatingthermware 164
- .Conguringtheserver159 165
- Specications 167
- Beforeyoucall 169
- Usingthedocumentation 169
- Callingforservice 169
- Usingotherservices 170
- Purchasingadditionalservices 171
- AppendixC.Notices 173
- Trademarks 174
- Importantnotes 174
- Productrecyclinganddisposal 174
- Particulatecontamination 175
- HazardousSubstances 176
- Batteryreturnprogram 176
- US & Canada Only 177
- AppendixC.Notices173 179
- PartNumber: 186
- PrintedinChina 186
- (1P)P/N: 186
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