Chapter5.Diagnostics
Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramsare
alsousedtoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyour
computer.Therearetwoprogramspreinstalledonyourcomputertohelpyoudiagnosecomputerproblems:
•LenovoThinkVantageToolboxorLenovoSystemToolbox,dependingonyouroperatingsystem(used
whenyouarerunningtheWindowsoperatingsystem)
•PC-DoctorforRescueandRecovery(usedwhenyourWindowsoperatingsystemdoesnotstart)
Notes:
1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.
See“PC-DoctorforDOS”onpage34fordetailedinformation.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprograms,
saveandprinttheloglescreatedbythediagnosticprograms.Youwillneedthelogleswhenyou
speaktoaLenovotechnicalsupportrepresentative.
LenovoThinkVantageToolbox
Note:TheLenovoThinkVantageToolboxprogramisonlyavailableoncomputerspreinstalledwiththe
Windows7operatingsystemfromLenovo.
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusetheDiagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.
ToruntheLenovoThinkVantageToolboxprogram,clickStart®AllPrograms®LenovoThinkVantage
Tools®SystemHealthandDiagnostics.Followtheinstructionsonthescreen.
ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertotheLenovo
ThinkVantageToolboxhelpsystem.
LenovoSystemToolbox
Note:TheLenovoSystemToolboxprogramisonlyavailableoncomputerspreinstalledwiththeWindows
VistaoperatingsystemortheWindowsXPoperatingsystemfromLenovo.
TheLenovoSystemToolboxprogramisadiagnosticprogramthatworksthroughtheWindowsoperating
systemandenablesyoutoviewsymptomsandsolutionsforcomputerproblems,accesstheLenovo
troubleshootingcenter,updatesystemdrivers,andreviewsysteminformation.
ToruntheLenovoSystemToolboxprogram,clickStart®AllPrograms®LenovoServices®Lenovo
SystemToolbox.Followtheinstructionsonthescreen.
ForadditionalinformationaboutrunningtheLenovoSystemToolboxprogram,refertotheLenovoSystem
Toolboxhelpsystem.
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