Lenovo E73 Spezifikationen Seite 55

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1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”
onpage55.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.See“LenovoSupportWebsite”onpage32
.
Serialportproblems
Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.
Symptom:Serialportcannotbeaccessed.
Actions:
Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserial
device.Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygrounded
electricaloutlet.
IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.
IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.
Iftheserialdeviceisaprinter,makesurepaperisloadedcorrectly.
Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.
Makesurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandfirmlyseated.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenteron
page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.
Softwareproblems
Selectyoursymptomfromthefollowinglist:
“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage51
“Softwaredoesnotworkasexpected”onpage51
Whenusingasortfeature,datesdonotsortinthecorrectorder
Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.
Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthefirsttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Softwaredoesnotworkasexpected
Symptom:Softwaredoesnotworkasexpected.
Actions:
Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifficultyperformingaspecifictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.
Chapter5.Troubleshootinganddiagnostics51
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