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•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
Helpandservice
Thissectioncontainsinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprograms
Ifyouexperienceaproblemwithyourcomputer,seeChapter11“Troubleshootinganddiagnostics”on
page95.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage113.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmefilesandonlinehelp.
Mostcomputerscomewithasetofdiagnosticprogramsthathelpyouidentifyhardwareproblems.For
instructionsonusingthediagnosticprograms,see“LenovoSolutionCenter”onpage111.
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
114ThinkStationC30UserGuide
- ThinkStationC30 1
- UserGuide 1
- SixthEdition(March2014) 2
- Contents 3
- Importantsafetyinformation 7
- Powercordsandpoweradapters 8
- Plugsandoutlets 9
- Externaldevices 9
- Heatandproductventilation 9
- Operatingenvironment 10
- Lasercompliancestatement 10
- Powersupplystatement 11
- Chapter1.Productoverview 13
- Chapter1.Productoverview3 15
- Specifications 17
- Lenovoprograms 17
- Chapter1.Productoverview7 19
- Locations 20
- 10ThinkStationC30UserGuide 22
- Locatingcomponents 23
- Locatingpartsonthesystemboard 24
- Locatinginternaldrives 25
- Machinetypeandmodellabel 26
- Chapter2.Usingyourcomputer 27
- NavigatingonWindows8 28
- NavigatingonWindows8.1 29
- Usingthekeyboard 31
- Usingthewheelmouse 31
- Adjustingaudio 31
- Aboutyourcomputeraudio 32
- UsingCDsandDVDs 33
- PlayingaCDorDVD 33
- RecordingaCDorDVD 34
- Chapter3.Youandyourcomputer 35
- Glareandlighting 36
- Aircirculation 36
- Accessibilityinformation 36
- Chapter3.Youandyourcomputer25 37
- Chapter3.Youandyourcomputer27 39
- Replacementpowercords 40
- Chapter4.Security 41
- Lockingthecomputercover 42
- Installingapadlock 43
- Usingpasswords 44
- BIOSpasswords 44
- Protectingdataagainstviruses 45
- Windowspasswords 45
- Usingandunderstandingfirewalls 45
- 34ThinkStationC30UserGuide 46
- Installingorreplacinghardware 47
- Installingexternaloptions 47
- Removingthecomputercover 48
- Attention: 49
- InstallingorreplacingaPCIcard 51
- Figure14.RemovingaPCIcard 52
- Figure15.InstallingaPCIcard 53
- Replacingtheopticaldrive 55
- 44ThinkStationC30UserGuide 56
- Replacingthebattery 57
- 1,pin2,pin3,and 62
- 1asshownandcarefullypivot 67
- Replacingthefrontfanassembly 68
- Replacingtherearfanassembly 70
- Replacingtheinternalspeaker 74
- 64ThinkStationC30UserGuide 76
- Replacingthekeyboardormouse 77
- Completingthepartsreplacement 77
- Obtainingdevicedrivers 78
- Chapter6.Recoveryinformation 79
- Creatingrecoverymedia 80
- Usingrecoverymedia 80
- Performingabackupoperation 80
- Performingarecoveryoperation 81
- Creatingandusingarescuemedium 82
- Reinstallingsoftwareprograms 84
- Reinstallingdevicedrivers 84
- Solvingrecoveryproblems 84
- Refreshingyourcomputer 85
- Viewingandchangingsettings 87
- Passwordconsiderations 88
- Power-OnPassword 88
- AdministratorPassword 88
- HardDiskPassword 88
- Enablingordisablingadevice 89
- Selectingastartupdevice 89
- ExitingtheSetupUtilityprogram 91
- 80ThinkStationC30UserGuide 92
- Chapter8.ConfiguringRAID 93
- Chapter8.ConfiguringRAID83 95
- Chapter8.ConfiguringRAID85 97
- Usingsystemprograms 99
- ThinkStationC30UserGuide 100
- 90ThinkStationC30UserGuide 102
- Chapter10.Preventingproblems 103
- UsingSystemUpdate 104
- Cleaningandmaintenance 104
- Cleaningyourcomputer 105
- Goodmaintenancepractices 106
- Movingyourcomputer 106
- Basictroubleshooting 107
- Troubleshootingprocedure 108
- Troubleshooting 108
- Audioproblems 109
- CDproblems 110
- DVDproblems 111
- DVDmoviewillnotplay 112
- Playbackisverysloworchoppy 112
- Harddiskdriveproblems 113
- Intermittentproblems 113
- Monitorproblems 115
- Theimageappearstobeflickering 116
- Ethernetproblems 117
- Optionproblems 119
- Performanceandlockupproblems 119
- Printerproblems 121
- Serialconnectorproblems 122
- Softwareproblems 122
- USBproblems 123
- LenovoSolutionCenter 123
- ©CopyrightLenovo2012,2014 125
- LenovoSupportWebsite 126
- Helpandservice 126
- Callingforservice 126
- Usingotherservices 127
- Purchasingadditionalservices 127
- 116ThinkStationC30UserGuide 128
- AppendixA.Systemmemoryspeed 129
- 118ThinkStationC30UserGuide 130
- AppendixB.Notices 131
- Trademarks 132
- Exportclassificationnotice 133
- Electronicemissionsnotices 133
- Eurasiancompliancemark 135
- Brazilregulatorynotice 135
- Mexicoregulatorynotice 135
- 124ThinkStationC30UserGuide 136
- ImportantWEEEinformation 137
- RecyclinginformationforJapan 137
- RecyclinginformationforBrazil 138
- 128ThinkStationC30UserGuide 140
- EuropeanUnionRoHS 141
- ChinaRoHS 141
- TurkishRoHS 141
- UkraineRoHS 142
- IndiaRoHS 142
- 132ThinkStationC30UserGuide 144
- 134ThinkStationC30UserGuide 146
- 136ThinkStationC30UserGuide 148
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