Lenovo 1982 Bedienungsanleitung Seite 116

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Seitenansicht 115
104ThinkCentreUserGuide
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
Driversandsoftware
Diagnosticsolutions
Productandservicewarranty
Productandpartsdetails
Userguidesandmanuals
Knowledgebaseandfrequentlyaskedquestions
Helpandservice
Thissectioncontainsinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprogram
Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics”on
page87.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage105.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.
Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
Identicationofsoftwareproblemsources
CongurationofBIOSaspartofaninstallationorupgrade
Changes,modications,orupgradestodevicedrivers
Installationandmaintenanceofnetworkoperatingsystems(NOS)
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