Lenovo ThinkPad Reserve Edition Bedienungsanleitung

ThinkPad®Reserve EditionService and Troubleshooting Guide

Read this firstviiiThinkPad®Reserve Edition Service and Troubleshooting Guide

Chapter 1. Finding informationThis guide and other publicationsThinkPad®Reserve Edition Booklethelps you to set up your Lenovo™ThinkPad Reserve Editio

Executive class services included with every ThinkPad Reserve Editionv Executive support staff:Your specially trained support team will answer your ca

v Absolute confidentiality:Your personal data is safest with you so Lenovo will never ask you to partwith your hard drive. We will even help you confi

Finding information4ThinkPad®Reserve Edition Service and Troubleshooting Guide

Chapter 2. Taking care of your ThinkPad Reserve EditioncomputerThough your computer is designed to function reliably in normal workenvironments, you n

v Avoid subjecting your computer to extreme temperatures (below 5°C/41°For above 35°C/95°F).v Some appliances, such as certain portable desktop fans o

v Use a quality carrying case that provides adequate cushion and protection.Do not pack your computer in a tightly packed suitcase or bag.Handle stora

– Smart Card– Memory Card, such as xD-Picture Card, SD Card, Memory Stick, andMultiMediaCard– Memory module– PCI Expess Mini Card– Communication Daugh

Cleaning your computer display1. Gently wipe the display with a dry, soft lint-free cloth. If you see ascratch-like mark on your display, it might be

v Avoid spills. Keeping liquids away from your computer. If the cover getswet, immediately wipe the liquid off with a clean cloth, and let thecomputer

2. Occasionally treat the cover with oil. First, try a very small amount ofleather-coating oil in an inconspicuous position on the cover. If the oildo

Taking care of your ThinkPad computer12ThinkPad®Reserve Edition Service and Troubleshooting Guide

Chapter 3. Solving computer problemsFrequently asked questions . . . . . . . 14Diagnosing problems . . . . . . . . . 15HDD diagnostic program . . . .

Frequently asked questionsThis section lists frequently asked questions and tells where you can finddetailed answers. For details about each publicati

How can I contact the Customer Support Center?See Chapter 6, “Getting help and service,” on page 47 of this Guide.Where can I find warranty informatio

3. While the message, “To interrupt normal startup, press the blueThinkVantage button,” is displayed at the lower left of the screen, press F1to enter

TroubleshootingIf you do not find your problem here, see Access Help. The following sectiononly describes problems that might prevent you from accessi

Message Solution01C9: More than oneEthernet devices arefound. Remove oneof them. Press <Esc>to continue.Your ThinkPad computer has a built-in Et

Message Solution0251: System CMOSchecksum badThe system CMOS might have been corrupted by anapplication program. The computer uses the default setting

ThinkPad®Reserve EditionService and Troubleshooting Guide

Message SolutionThe power-onpassword promptA power-on password or a supervisor password is set. Typethe password and press Enter to use the computer.

Message SolutionCannot boot fromany device.Check the status of the device which you want to boot from.Device not foundCheck the device you want to boo

Errors without messagesProblem: When I turn on the machine, nothing appears on the screen and themachine does not beep while starting up.Note: If you

Password problemsProblem: I forgot my password.Solution: If you have registered your computer for Password Reset Service,and you forgot your power-on

Pointing device problemsProblem: The scrolling or magnifying glass function does not work.Solution: Check the mouse driver in the Device Manager windo

Problem: When you take action to return from sleep (standby) mode, thecomputer display remains blank.Solution: Check whether an external monitor was d

Problem: The screen is blank.Solution:v Press Fn+F7 to bring up the image.Note: If you use the Fn+F7 key combination to apply apresentation scheme, pr

Solution (continued):For Windows XP and Windows 2000:1. Right-click on the desktop, click Properties to open the DisplayProperties window, then click

Problem: Your computer shuts down before the battery status indicatorshows empty,-or-Your computer operates after the battery status indicator showsem

Problem: I cannot change or remove a hard disk password in the BIOS SetupUtility.Solution: The setting of Using Passphrase in the BIOS Setup Utility m

NoteBefore using this information and the product it supports, be sure to read the following:v Safety and Warranty Guide included in the package with

Other problemsProblem: Your computer does not respond.Solution:v To turn off your computer, press and hold the power switch for 4seconds or more. If t

4. Click Access BIOS. The System Restart Required window is displayed.5. Click Yes. The computer restarts, and the BIOS Setup Utility menuappears.If y

Starting BIOS Setup Utility32ThinkPad®Reserve Edition Service and Troubleshooting Guide

Chapter 4. Recovery optionsIntroducing Rescue and RecoveryIf Windows is not running properly, use the Rescue and Recovery workspaceto help solve or id

To recover the hard disk to its original contents, do the following:Notes:1. If you are using Windows XP or Windows 2000, the multi-burner softwarewil

Chapter 5. Upgrading and replacing devicesDetaching and attaching the bottom side of the leather coverYour computer has the leather cover attached to

To release the hooks, pull the cover toward you and upward, in thedirection shown by the arrow, while holding the sides of the computer asshown in the

To attach the cover, do as follows:1. Pivot the cover downward.2. While holding the front side of the computer as shown in the drawing,pull the cover

Note: If you are using a PC Card or Secure Digital Card, the computermight not be able to enter hibernation mode. If this happens, turnoff the compute

5. Install a fully charged battery.6. Slide the battery lock to the locked position.7. Attach the bottom side of the leather cover (see “Detaching and

ContentsRead this first . . . . . . . . . . . vChapter 1. Finding information . . . . . 1This guide and other publications . . . . . 1Executive class

Upgrading the hard disk driveImportantRead Safety and Warranty Guide before replacing the hard disk drive.You can increase the storage capacity of you

5. Remove the screw 1 that secures the hard disk drive slot cover. Then,remove the cover 2.126. Remove the hard disk by pulling out the tab.Upgrad

7. Detach the side rubber rails from the hard disk drive.8. Attach the side rubber rails to a new hard disk drive.9. Insert the hard disk drive into t

10. Reinstall the cover of the hard disk drive slot 1. Then, reinstall thescrew 2.1211. Reinstall the battery.12. Attach the leather cover (see “D

1. Touch a metal table or a grounded metal object. This action reduces anystatic electricity in your body, which could damage the SO-DIMM. Donot touch

8. With the notched end of the SO-DIMM toward the contact edge side ofthe socket, firmly insert the SO-DIMM into the socket at an angle ofabout 20 deg

Replacing memory46ThinkPad®Reserve Edition Service and Troubleshooting Guide

Chapter 6. Getting help and serviceGetting help and serviceIf you need help, service, technical assistance, or just want more informationabout ThinkPa

Calling the Customer Support CenterIf you have tried to correct the problem yourself and still need help, duringthe warranty period, you can get help

v Description of the problemv Exact wording of any error messagesv Hardware and software configuration information for your systemFor ThinkPad Reserve

Notice for users in the U.S.A. . . . . . . 62IBM Lotus Software Offer . . . . . . . 62Trademarks . . . . . . . . . . . . 64Index . . . . . . . . . . .

50 ThinkPad®Reserve Edition Service and Troubleshooting Guide

Appendix A. Warranty informationThis Appendix provides information regarding the warranty period and typeof warranty service applicable to your Lenovo

to a designated service center. A courier will pick up your product anddeliver it to the designated service center. Following its repair or exchange,t

Appendix B. Customer Replaceable Units (CRUs)Customer Replaceable Units (CRUs) are computer parts that can be upgradedor replaced by the customer. The

v The Online Hardware Maintenance Manual and Online Videos availablefrom the Support Web sitehttp://www.lenovo.com/support/site.wss/document.do?sitest

Appendix C. Features and SpecificationsFeaturesProcessorv See the system properties of your computer. You can do this as follows:Click Start, right-cl

PC Card slotv Type II PC CardOptical drivev USB Multi-Burner drive (included in the shipping package)Wireless featuresv Integrated wireless LANv Integ

Note: To maintain the quality and avoid deterioration and deformation ofthe leather cover, do not use or store your computer in conditions ofhigh humi

Specifications58ThinkPad®Reserve Edition Service and Troubleshooting Guide

Appendix D. NoticesNoticesLenovo may not offer the products, services, or features discussed in thisdocument in all countries. Consult your local Leno

Read this firstWhen your computer is turned on or the battery ischarging, the base, the palm rest, and some otherparts may become hot. Avoid keeping y

information contained in this document was obtained in specific environmentsand is presented as an illustration. The result obtained in other operatin

Properly shielded and grounded cables and connectors must be used in orderto meet FCC emission limits. Proper cables and connectors are available from

communications and to other electrical or electronic equipment. Such cablesand connectors are available from Lenovo authorized dealers. Lenovo cannota

About IBM Lotus Notes: With your standalone, limited use Notes®client, youcan integrate your most valuable messaging, collaborative and personalinform

Modus Media International501 Innovation AvenueMorrisville, NC, USA 27560Fax: 919-405-4495To inquire about an order, contact:smartsuite_ibm@modusmedia.

SmartSuitePassport AdvantageMicrosoft, Windows and Windows Vista are trademarks of MicrosoftCorporation in the United States, other countries, or both

66 ThinkPad®Reserve Edition Service and Troubleshooting Guide

IndexAAccess Help 1attachingleather cover 35Bbatteryproblems 27replacing 37Be careful about using yourcomputer 5Be gentle with your computer 6BIOS Set

SSafety and Warranty Guide 1safety precautions 14sleep modeproblems 24solving problems 13specifications 56startupproblems 29storage mediahandling 7TTh

Route the cables of an ac adapter, a mouse, akeyboard, a printer, or any other electronic device,or communication lines, so that they cannot bewalked

Part Number: 42X4054Printed in China(1P) P/N: 42X4054

Use a quality carrying case that provides adequatecushion and protection. Do not pack your computerin a tightly packed suitcase or bag.Place liquids a