Lenovo 70B10000US Datenblatt Seite 77

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Lenovo
(RD440-S) January 2014
Upgrade Service Description Part Number
Warranty
3YR Onsite 24x7x4 Hour Response 5WS0F15458
3YR Onsite 24x7x8 Hour Response 5WS0F15392
3YR Onsite 9x5x4 Hour Response 5WS0F15355
4YR Onsite 24x7x4 Hour Response 5WS0F15443
4YR Onsite 24x7x8 Hour Response 5WS0F15395
4YR Onsite 9x5x4 Hour Response 5WS0F15394
4YR Onsite NBD 5WS0F15415
5YR Onsite 24x7x4 Hour Response 5WS0F15377
5YR Onsite 24x7x8 Hour Response 5WS0F15440
5YR Onsite 9x5x4 Hour Response 5WS0F15430
5YR Onsite NBD 5WS0F15419
Keep Your Drive (KYD) Service
3YR Keep Your Drive 5PS0F15436
3YR Onsite 24x7x4 Hour Response + KYD 5PS0F15376
3YR Onsite 24x7x8 Hour Response + KYD 5PS0F15349
3YR Onsite 9x5x4 Hour Response + KYD 5PS0F15448
4YR Onsite 24x7x4 Hour Response + KYD 5PS0F15389
4YR Onsite 24x7x8 Hour Response + KYD 5PS0F15359
4YR Onsite 9x5x4 Hour Response + KYD 5PS0F15456
4YR Onsite NBD + KYD 5PS0F15459
5YR Onsite 24x7x4 Hour Response + KYD 5PS0F15402
5YR Onsite 24x7x8 Hour Response + KYD 5PS0F15381
5YR Onsite 9x5x4 Hour Response + KYD 5PS0F15366
5YR Onsite NBD + KYD 5PS0F15391
Priority Technical Support
3YR KYD + Priority Support 5PS0F15417
3YR Onsite 24x7x4 Hour Response + KYD + Priority Support 5PS0F15352
3YR Onsite 24x7x4 Hour Response + Priority Support 5WS0F15399
3YR Onsite 24x7x8 Hour Response + KYD + Priority Support 5PS0F15444
3YR Onsite 24x7x8 Hour Response + Priority Support 5WS0F15418
3YR Onsite 9x5x4 Hour Response + KYD + Priority Support 5PS0F15398
3YR Onsite 9x5x4 Hour Response + Priority Support 5WS0F15468
3YR Priority Support 5WS0E76471
4YR Onsite 24x7x4 Hour Response + KYD + Priority Support 5PS0F15462
4YR Onsite 24x7x4 Hour Response + Priority Support 5WS0F15410
4YR Onsite 24x7x8 Hour Response + KYD + Priority Support 5PS0F15433
4YR Onsite 24x7x8 Hour Response + Priority Support 5WS0F15425
4YR Onsite 9x5x4 Hour Response + KYD + Priority Support 5PS0F15400
4YR Onsite 9x5x4 Hour Response + Priority Support 5WS0F15351
4YR Onsite NBD + KYD + Priority Support 5PS0F15373
4YR Onsite NBD + Priority Support 5WS0F15401
4YR Priority Support 5WS0E77170
5YR Onsite 24x7x4 Hour Response + KYD + Priority Support 5PS0F15350
5YR Onsite 24x7x4 Hour Response + Priority Support 5WS0F15412
5YR Onsite 24x7x8 Hour Response + KYD + Priority Support 5PS0F15471
5YR Onsite 24x7x8 Hour Response + Priority Support 5WS0F15447
5YR Onsite 9x5x4 Hour Response + KYD + Priority Support 5PS0F15437
5YR Onsite 9x5x4 Hour Response + Priority Support 5WS0F15382
5YR Onsite NBD + KYD + Priority Support 5PS0F15388
5YR Onsite NBD + Priority Support 5WS0F15463
5YR Priority Support 5WS0E77173
ThinkServer RD440 Services Upgrade Options
Partial list of Lenovo Services for ThinkServer RD440 models with 3-year onsite base warranty
For more information see: http://www.lenovo.com/services_warranty/us/en/lenovo-warranty.html
Upgrade Service Description Part Number
Post Warranty
1YR Onsite 24x7x4 Hour Response 5WS0F15435
1YR Onsite 24x7x4 Hour Response + Priority Support 5WS0F15370
1YR Onsite 24x7x8 Hour Response 5WS0F15427
1YR Onsite 24x7x8 Hour Response + Priority Support 5WS0F15361
1YR Onsite 9x5x4 Hour Response 5WS0F15416
1YR Onsite 9x5x4 Hour Response + Priority Support 5WS0F15348
1YR Onsite NBD 5WS0F15407
1YR Onsite NBD + Priority Support 5WS0F15465
TopSeller Priority (TopSeller models only)
3YR Onsite 24x7x4 Hour Response 5WS0D73789
3YR Onsite 9x5x4 Hour Response 5WS0D73787
4YR Onsite 24x7x4 Hour Response 5WS0D73792
4YR Onsite 9x5x4 Hour Response 5WS0D73791
4YR Onsite NBD 5WS0F15470
3YR Onsite 24x7x4 Hour Response+Priority Support 5WS0F15414
3YR Onsite 9x5x4 Hour Response+Priority Support 5WS0F15423
3YR Priority Support 5WS0E76457
4YR Priority Support 5WS0E76482
Note:
24x7x4: 4 Hour Onsite Response Time in 24x7 Service Window
(requires Location Activation)
24 hours a day, 7 days a week, including nights and weekends
Once the need for on-site presence is conrmed, an on-site technician is dispatched to
arrive within 4 hours.
• Best coverage for business critical work loads
9x5x4: 4 Hour Onsite Response Time in 9x5 Service Window
(requires Location Activation)
Once the need for on-site presence is conrmed, an on-site technician is dispatched to
arrive within 4 hours.
24x7x8: 8 Hour Onsite Response Time in 24x7 Service Window
(requires Location Activation)
24 hours a day, 7 days a week, including nights and weekends
Once the need for on-site presence is conrmed, an on-site technician is dispatched to
arrive within 8 hours.
Priority Technical Support
Lenovo’s Priority Technical Support provides direct access to an advanced level technician
supporting all of hardware, operating system and software needs related to server issues,
available 24 hours a day, 7 days a week.
Keep Your Drive (KYD) Service
Retain drive (hard drive or SSD) and confidential data if the drive must be replaced.
To confirm if 4hr services are available in a specified location, please use ThinkServer
Service Availability Tool: http://www.lenovo.com/services_warranty/us/en/locator.html
Once purchased, to activate the location of your 4hr/8hr ThinkServer Service, please use
ThinkServer Service Activation page: http://www.lenovo.com/activation
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