Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceintheUSBconnector
mightbedisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSBdevice.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumessmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage36.
Drivesandotherstoragedevices
Thissectionincludestwodriveproblemswhichareharddiskdriveandsolidstatedrive.
Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsornishesgettingaccesstodata.
–Whenyoucarrytheharddiskdrive.
–Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:Inthestartupmenuofthe“ThinkPadSetup”onpage102
,makesurethattheharddiskdriveis
includedinthe“Bootpriorityorder”list.Ifitisincludedinthe“Excludedfrombootorder”list,itisdisabled.
SelecttheentryforitinthelistandpressShift+1.Thismovestheentrytothe“Bootpriorityorder”list.
•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive
toanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmay
notsupportsuchasecurityfunction.
Solidstatedriveproblems
•Problem:WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Softwareproblems
•Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
–Theapplicationisdesignedtooperatewithyouroperatingsystem.
–Otherapplicationsruncorrectlyonyourcomputer.
–Thenecessarydevicedriversareinstalled.
–Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageappearswhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
142UserGuide
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