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Troubleshooting Guide
Troubleshooting Guide
The following chart shows how to find or solve a problem.
If a beep sounds, if a message appears, or if a function-related
problem occurs:
1
Find your symptom from the table
and try solving the problem.
“Troubleshooting
Charts” on
page 105.
2
If you can't solve the problem, run
the test and make sure the hardware
and the device drivers are OK.
“Testing Your
Computer” on
page 131.
3
Note the error code and have the
computer serviced.
Chapter 5.
If you accidentally lose or damage software in your computer:
Recover it by using either the ThinkPad
Customization CD, the Recovery CD, or
the Diskette Factory.
“Recovering Lost
or Damaged
Software” on
page 133.
104 IBM ThinkPad 560Z User's Reference
Title: C79FPMST CreationDate: 06/22/98 12:26:52
- First Edition (June 1998) 2
- Thank You for Selecting 3
- Functional Highlights 4
- Communication 5
- Contents 7
- About This Book 11
- Icons Used in This Book 12
- Safety Information 13
- Front View 16
- Rear View 18
- System-Status Indicators 20
- Functions of Your Computer 22
- External diskette drive 23
- Keyboard Functions 24
- Numeric Keypad 30
- Power-On in the submenu 36
- Network in the submenu 37
- ThinkPad Configuration 41
- Backing Up Your System 44
- ConfigSafe 45
- Replacing the Battery Pack 46
- Customizing the TrackPoint 50
- Setting Sensitivity 52
- Increasing Memory 53
- Installing the DIMM 54
- Increasing Memory 55
- 48576 KB OK 56
- Removing the DIMM 57
- Upgrading the Hard Disk Drive 59
- Options by IBM Catalog 63
- Keyboard/mouse cable 64
- Keyboard connector 64
- Disabling the TrackPoint 65
- Attaching an External Monitor 66
- Installing a PC Card 70
- 1 and fold it toward you 2 71
- Removing the PC Card 73
- Installing the PC Card Modem 74
- Using a Port Replicator 77
- Protecting Your Computer 81
- Using Passwords 82
- Entering a Password 83
- Setting a Password 84
- Power-On, HDD, or Supervisor 85
- Using Passwords 86
- For a Supervisor Password 90
- Press Enter 93
- Press Enter again 93
- Entering Your Personal Data 94
- Personalization Editor 95
- Utility Diskette for DOS 97
- Personalization 97
- Using Locks 98
- Using the Security Screw 100
- Solving Computer Problems 101
- Frequently Asked Questions 102
- Display device 103
- TrackPoint 103
- Serial port 103
- Infrared 103
- User's Guide 108
- Online User's Guide 108
- Considerations 110
- Considerations 113
- Using Power Management 115
- Using a PC Card 115
- A USB Connector Consideration 116
- A CardWizard Consideration 116
- Using a Second CardBus Card 116
- Using the NetMeeting Software 117
- Troubleshooting Guide 118
- Troubleshooting Charts 119
- Error Codes or Messages 120
- Troubleshooting Charts 121
- No Error Codes or Messages 125
- Input Problems 126
- LCD Problems 130
- Indicator Problems 131
- Battery Problems 131
- A Hard-Disk-Drive Problem 132
- PC Card Problems 134
- A Printer Problem 137
- External Monitor Problems 138
- Port Replicator Problems 139
- Other Option Problems 141
- Software Problems 143
- Other Problems 143
- Easy-Setup 145
- Testing Your Computer 146
- Using the Diskette Factory 147
- Using the Recovery CD 149
- Getting Service 151
- Information on Your Computer 153
- Problem Recording Sheet 154
- Customer Support and Service 155
- ThinkPad EasyServ 156
- Getting Help around the World 156
- Fax Information 157
- Electronic Support Services 157
- Enhanced PC Support Line 160
- Client Support Line 160
- Warranty and Repair Services 163
- Getting Update Diskettes 164
- Ordering Publications 164
- Features 165
- Specifications 167
- IBM Power Cords 168
- For 3-pin power cords: 169
- Appendix B. Handling Tips 171
- Setup Guide 172
- What if you are traveling? 173
- Questions about vision? 173
- Handling Tips 174
- Product Warranty 175
- Statement of Limited Warranty 175
- Notices 177
- Trademarks 178
- Electronic Emission Notices 179
- Glossary 181
- (continued) 185
- See also 185
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