Chapter6.Troubleshooting
Thefollowingarethemostcommonkeyboardproblems.Ifyouencounteranyofthefollowingproblemswith
thekeyboard,refertothecorrespondingsolution.
Problem:Thengerprintreaderisnotworkingcorrectly.
Solution:RefertoChapter5“Caringforthengerprintreader”onpage11
.
Problem:Thebluebuttondoesnotworkcorrectly.
Solution:EnsurethattheWindowssysteminformationwindowwillbedisplayedwhenyoupresstheblue
button,oroneofthefollowingprogramsisinstalledonyourcomputer:
•ThinkVantageProductivityCenter
•LenovoThinkVantageToolbox
•LenovoSimpletap
•LenovoSolutionCenter
•LenovoDeviceExperience
•SystemInformation
Problem:Ipressabuttononce,butthecomputerrespondsasifIpressedittwice.
Solution:Dependingonyouroperatingsystem,adjustthekeyboardrepeatdelayorrepeatratesettings
bydoingoneofthefollowing:
•FortheWindows7operatingsystem:
1.DependingonyourStartmenumode,clickStart➙ControlPanelorStart➙Settings➙Control
Panel.
2.ClicktheViewbymenuandselectSmalliconsorLargeicons.TheAllControlPanelItems
categoryisexpanded.
3.ClickKeyboard.
4.ClicktheSpeedtab.
5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.
6.ClickOK.
•ForWindows8operatingsystem:
1.FromtheStartscreen,movethecursortothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSearch➙ControlPaneltoopenControlPanel.
2.ClicktheViewbymenuandselecttheSmalliconsorLargeiconsview.TheAllControlPanel
Itemscategoryisexpanded.
3.ClickKeyboard.
4.ClicktheSpeedtab.
5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.
6.ClickOK.
Problem:Thekeyboardandthengerprintreaderarenotfunctioningcorrectly.
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