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Lenovo Europe, Middle East, and Africa Services Announcement

ZS09-0222, dated October 20, 2009

Lenovo Europe, Middle East, and Africa

Services Announcement ZS09-0222

Lenovo is a registered trademark of Lenovo Corporation

Lenovo ThinkPlus warranty upgrade and ThinkPad

protection offerings for ThinkPad notebooks

Table of contents

1 Overview 2 Description

2 Key prerequisites 16 Prices

2 Planned availability date 16 Announcement countries

At a glance

Lenovo® delivers an enhanced portfolio of ThinkPlus® offerings adding new

warranty upgrades and bundled offerings for ThinkPad® notebooks. The bundled

offerings including both ThinkPad protection and the HDD or solid state drive

retention upgrades.

The portfolio now gives up to:

• Four years warranty coverage for products with a one-year base warranty.

• Five years warranty coverage for products with a three- or four-year base

warranty including special bid machine types.

Refer to the Description section for full details

Overview

The ThinkPlus warranty upgrade and ThinkPad protection offerings are only available

from Lenovo. These offerings can provide up to five years of hardware maintenance

coverage and accident protection coverage, including the machine warranty period,

in an electronic format.

The easy registration process of the attractively priced ThinkPlus offerings helps to

ensure that a high-quality maintenance service can be provided.

These ThinkPlus offerings are available through the same Business Partners who

sell the relating Lenovo hardware. The intention is to enable the Business Partner to

offer his customer an off-the-shelf warranty upgrade or post warranty offering at the

time the customer purchases their machine.

To enable the Business Partners to select the correct ThinkPlus offering for a

particular machine type, a services selection guide is available, providing a cross

reference list of PhysicalPac, ThinkPlus, and ThinkPad protection offerings to

applicable machine types.

The Lenovo ThinkPlus warranty upgrade and ThinkPad protection offerings for

ThinkPad have a part number and can be ordered through UPOS/SAP in the

same manner as Lenovo products. To be eligible for service, and to maximize

the upgraded warranty coverage period, ideally a ThinkPlus offering should be

purchased by the customer within 30 days of the purchase of the machine type

to which it applies. It is possible for upgrades to be purchased and registered at

any time during a machines base warranty period but this reduces the upgraded

coverage period. All offerings must be registered by the customer within 21 days of

its purchase by completing the e-mail-based online registration process provided.

1 2 3 4 5 6 ... 16 17

Inhaltsverzeichnis

Seite 1 - Overview

Lenovo Europe, Middle East, and Africa Services AnnouncementZS09-0222, dated October 20, 2009Lenovo Europe, Middle East, and AfricaServices Announceme

Seite 2 - Description

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation10period of the machine typ

Seite 3

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation11– Three years, courier co

Seite 4

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation12with warranty period of t

Seite 5

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation13– Four years courier coll

Seite 6

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation14CRU activitiesLenovo prov

Seite 7

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation15from the customers contro

Seite 8

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation16The maximum total claim l

Seite 9

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation17• Poland• Portugal• Roman

Seite 10

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation2Key prerequisitesThe offer

Seite 11

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation3• Spain (1)• Switzerland (

Seite 12

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation4 7732 7738 7742 7755

Seite 13

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation5Part No. ID No. Descri

Seite 14

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation6ThinkPlus ThinkPlus ThinkP

Seite 15

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation741K0409 L569 UPG 1Y

Seite 16 - Announcement countries

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation8ThinkPad products with a o

Seite 17

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0222Lenovo is a registered trademark of Lenovo Corporation9– Three years, courier col

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