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Lenovo Europe, Middle East, and Africa Services Announcement

ZS09-0264, dated December 15, 2009

Lenovo Europe, Middle East, and Africa

Services Announcement ZS09-0264

Lenovo is a registered trademark of Lenovo Corporation

Lenovo PhysicalPac warranty upgrades and ThinkPad

protection offerings for ThinkPad notebooks

Table of contents

1 Overview 2 Description

2 Key prerequisites 16 Prices

2 Planned availability date 16 Announcement countries

At a glance

Lenovo® adds newly annouced machine types to the Lenovo PhysicalPac warranty

upgrades and ThinkPad® protection offerings for ThinkPad notebooks.

One-year, customer carry-in, base warranty machine types: 2516, 2519, 4313,

4318, 4339, and 4387

Three-year, customer carry-in, base warranty machine types: 2518, 2522, 2873,

2931, 4314, 4319, 4349, and 4389

Three-year, on-site, next business day, base warranty machine types: 2537, 4384,

and 4391

Four-year, customer carry-in, base warranty machine types: 2538, 4873, and 4875

Four-year, on-site, next business day, base warranty machine types: 2539, 4484,

and 4876

Lenovo also deletes from these offerings the following machine types that are no

longer eligible: 1829, 1830, 1831, 1832, 1833, 1834, 1842, 1874, 2371, 2372,

2373, 2374, 2375, 2378, 2379, 2382, 2384, 2386, 2388, 2672, 2673, 2681, 2684,

2722, 2723, 2724, 2881, 2884, 2896, 2897, 9455

Refer to the Description section for full details.

Overview

The PhysicalPac warranty upgrade and ThinkPad protection offerings for ThinkPad

laptops are only available from Lenovo. These offerings can provide up to five years

of hardware maintenance coverage and accident protection coverage, including the

machine warranty period in a paper format.

The easy registration process of the attractively priced PhysicalPac offerings helps to

ensure that a high quality maintenance service can be provided.

These offerings are available through the same Business Partners who sell the

relating Lenovo hardware. The intention is to enable the Business Partner to

offer their customer an off-the-shelf warranty upgrade at the time the customer

purchases their machine.

1 2 3 4 5 6 ... 17 18

Inhaltsverzeichnis

Seite 1 - Overview

Lenovo Europe, Middle East, and Africa Services AnnouncementZS09-0264, dated December 15, 2009Lenovo Europe, Middle East, and AfricaServices Announcem

Seite 2 - Description

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation10– Four-years, courier col

Seite 3

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation11– Three-years, customer c

Seite 4

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation12period of the machine typ

Seite 5

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation13ThinkPad products with a

Seite 6

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation14– Four-years, on-site rep

Seite 7

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation15Customer carry-in repairY

Seite 8

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation16Exclusions.The ThinkPad P

Seite 9

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation17The Lenovo PhysicalPac wa

Seite 10

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation18Lenovo, ThinkPad and Thin

Seite 11

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation2To enable the Business Par

Seite 12

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation3These PhysicalPac offering

Seite 13

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation473Y2638 P089

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Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation573Y2675 P126

Seite 15

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation673Y2696 P147

Seite 16 - Announcement countries

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation7• Greece (1)(3)• Hungary•

Seite 17

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation873Y2668 P119

Seite 18

Lenovo Europe, Middle East, and AfricaServices Announcement ZS09-0264Lenovo is a registered trademark of Lenovo Corporation9period of the machine type

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