Lenovo Europe, Middle East, and Africa
Hardware Announcement ZG08-1036
Lenovo is a registered trademark of Lenovo Corporation
5
Customer replaceable unit (CRU) service
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install Tier
2 CRUs require some technical skill and tools. CRU information and replacement
instructions are shipped with your machine and are available from Lenovo at any
time on your request. You may request that a service provider install CRUs, at no
additional charge, under the type of warranty service designated for your machine.
Lenovo specifies in the materials shipped with a replacement CRU whether a
defective CRU must be returned. When return is required, return instructions and a
container are shipped with the replacement CRU, and you may be charged for the
replacement CRU if Lenovo does not receive the defective CRU within 30 days of
your receipt of the replacement.
On-site service
Your service provider will either repair or exchange the failing machine at your and
verify its operation. You must provide a suitable working area to allow disassembly
and reassembly of the machine. The area must be clean, well-lit, and suitable for
the purpose. For some machines, certain repairs may require sending the machine
to a designated service center.
International Warranty Service (IWS)
IWS is available during the warranty period to customers who travel or relocate to
countries where their computer is sold and serviced by a service provider authorized
to perform warranty service. Eligible Lenovo computers are identified by their four-
digit machine type.
You can obtain IWS through the method of service, such as CRU, depot, carry-in,
provided in the servicing country. Service methods and procedures vary by country,
and some service or parts may not be available in all countries. Service centers in
certain countries may not be able to service all models of a particular machine type.
In addition, some countries may have fees and restrictions that apply at the time of
service.
Note: Due to the earth's magnetic field, CRT monitors are manufactured to work
in northern, southern, and equatorial regions of the earth and may not produce
a satisfactory image when moved between them. Any required adjustment (if
possible) is not covered under IWS and may be subject to a chargeable action. The
magnetic field does not affect flat-panel LCD monitors and ThinkPad® LCD displays.
Licensing
Programs included with this product are licensed under the terms and conditions
license agreements that are shipped with the system.
Lenovo ThinkPlus Warranty Upgrades
The announced Lenovo ThinkCentre machine types are eligible for
Lenovo ThinkPlus® Warranty Upgrades and Post Warranty offerings.
Lenovo ThinkPlus provides a higher level of warranty service than that provided by
the Lenovo Base Warranty.
Note: Only one Warranty Upgrade per Machine Serial Number can be active. A
Post Warranty offering can be added when a Warranty Upgrade is active. The Post
Warranty offering will only become active at the end date of the Warranty upgrade
or Base Warranty period if later.
LENOVO BUSINESS PARTNERS AND DISTRIBUTOR CHANNELS EMEA
Region 1
Lenovo ThinkPlus offerings are specific to the Machines Types
and products listed.
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
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