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Usingthedocumentationanddiagnosticprogram
Ifyouexperienceaproblemwithyourcomputer,seeChapter9“Troubleshootinganddiagnostics”on
page53.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage65
.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmefilesandonlinehelp.
Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyour
warrantytypeandduration.Youmustretainyourproofofpurchasetoobtainwarrantyservice.
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation
66ThinkCentreM32UserGuide
- ThinkCentreM32 1
- UserGuide 1
- ThirdEdition(June2014) 2
- ©CopyrightLenovo2013,2014 2
- Contents 3
- Importantsafetyinformation 5
- Powercordsandpoweradapters 6
- Plugsandoutlets 7
- Externaldevices 7
- Heatandproductventilation 7
- Operatingenvironment 8
- Lasercompliancestatement 8
- Powersupplystatement 9
- Cleaningandmaintenance 9
- ThinkCentreM32UserGuide 10
- Chapter1.Productoverview 11
- Specifications 13
- Locations 13
- 4ThinkCentreM32UserGuide 14
- 6ThinkCentreM32UserGuide 16
- Locatingcomponents 17
- Locatingpartsonthesystemboard 18
- Machinetypeandmodellabel 19
- 10ThinkCentreM32UserGuide 20
- Chapter2.Usingyourcomputer 21
- Adjustingaudio 22
- Chapter3.Youandyourcomputer 23
- Glareandlighting 24
- Aircirculation 24
- Accessibilityinformation 24
- Chapter3.Youandyourcomputer15 25
- Registeringyourcomputer 27
- Chapter4.Security 29
- Usingpasswords 30
- BIOSpasswords 30
- Windowspasswords 31
- Usingandunderstandingfirewalls 31
- Protectingdataagainstviruses 31
- 22ThinkCentreM32UserGuide 32
- Installingorreplacinghardware 33
- Installingexternaloptions 33
- Attention: 34
- 26ThinkCentreM32UserGuide 36
- Removingthecomputercover 37
- 28ThinkCentreM32UserGuide 38
- ReplacingtheDOMcard 39
- Figure14.RemovingtheDOMcard 40
- Replacingthememorymodule 41
- Replacingthebattery 43
- Replacingthesystemboard 44
- Replacingthekeyboard 46
- Replacingthemouse 46
- Completingthepartsreplacement 47
- 38ThinkCentreM32UserGuide 48
- Obtainingdevicedrivers 49
- LenovoThinClientManager 49
- 40ThinkCentreM32UserGuide 50
- Viewingandchangingsettings 51
- Passwordconsiderations 52
- Power-OnPassword 52
- AdministratorPassword 52
- HardDiskPassword 52
- Enablingordisablingadevice 53
- Selectingastartupdevice 54
- EnablingErPLPScompliancemode 54
- ExitingtheSetupUtilityprogram 55
- 46ThinkCentreM32UserGuide 56
- Usingsystemprograms 57
- Chapter8.Preventingproblems 59
- Goodmaintenancepractices 60
- Movingyourcomputer 61
- 52ThinkCentreM32UserGuide 62
- Basictroubleshooting 63
- Troubleshootingprocedure 64
- Troubleshooting 64
- Audioproblems 65
- Intermittentproblems 66
- Monitorproblems 67
- Ethernetproblems 69
- Optionproblems 70
- Printerproblems 71
- Serialconnectorproblems 72
- Softwareproblems 72
- USBproblems 73
- 64ThinkCentreM32UserGuide 74
- Informationresources 75
- SafetyandWarranty 75
- LenovoWebsite 75
- LenovoSupportWebsite 75
- Helpandservice 75
- Callingforservice 76
- Usingotherservices 77
- Purchasingadditionalservices 77
- 68ThinkCentreM32UserGuide 78
- AppendixA.Notices 79
- Trademarks 80
- Exportclassificationnotice 81
- Electronicemissionsnotices 81
- Eurasiancompliancemark 83
- Brazilregulatorynotice 83
- Mexicoregulatorynotice 83
- 74ThinkCentreM32UserGuide 84
- ImportantWEEEinformation 85
- RecyclinginformationforJapan 85
- RecyclinginformationforBrazil 86
- 78ThinkCentreM32UserGuide 88
- EuropeanUnionRoHS 89
- ChinaRoHS 89
- TurkishRoHS 89
- UkraineRoHS 90
- IndiaRoHS 90
- AppendixE.ChinaEnergyLabel 91
- 82ThinkCentreM32UserGuide 92
- 84ThinkCentreM32UserGuide 94
- 86ThinkCentreM32UserGuide 96
- 88ThinkCentreM32UserGuide 98
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