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Chapter8.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailableinthe
documentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,online
documents,readmefiles,andhelpfiles.Mostofthedocumentationforyourserverisonthedocumentation
DVDprovidedwithyourserver.RefertothetroubleshootinginformationinyourserverUserGuideand
HardwareMaintenanceManualforinstructionsonhowtodiagnoseproblemsanddobasictroubleshooting.
Thetroubleshootinganddiagnosticsinformationmighttellyouthatyouneedadditionalorupdateddevice
driversorothersoftware.LenovomaintainspagesontheWorldWideWebwhereyoucangetthelatest
technicalinformationanddownloaddocumentationordevicedriversandupdates.ToaccesstheLenovo
SupportWebsite,goto:
http://www.lenovo.com/support
Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage2
.
Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmefilesandonlinehelp,that
comeswiththeoperatingsystemorsoftwareprogram.
ThinkServerWebsite
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourserver.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver
Shopforserversaswellasupgradesandaccessoriesforyourserver.
Purchaseadditionalservicesandsoftware.
Purchaseupgradesandextendedhardwarerepairservices.
AccesstheLenovoLimitedWarranty(LLW).
Accesstheonlinemanualsforyourproducts.
Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.
Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.
Findtheserviceandsupportphonenumbersforyourcountryorregion.
FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
©CopyrightLenovo2014
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