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Inhaltsverzeichnis

Seite 1 - Hardware Maintenance Manual

ThinkServer TD200xMachine Types: 3719, 3821, 3822, and 3823Hardware Maintenance Manual

Seite 2

Important information about replacing RoHS compliant FRUsRoHS, The Restriction of Hazardous Substances in Electrical and ElectronicEquipment Directive

Seite 3

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 4

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 5 - Contents

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 6

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 7 - Contents v

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 8

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 9 - Chapter 1. About this manual

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 10

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 11 - Electronic Equipment (EEE)

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 12

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 13 - Chapter 2. Safety information

Turkish statement of complianceThe Lenovo product meets the requirements of the Republic of Turkey Directive onthe Restriction of the Use of Certain H

Seite 14

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 15

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 16 - Safety statements

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 17

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 18

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 19

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 20

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 21

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 22

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 23 - Features and technologies

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 24

4 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 25 - Specifications

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 26 - Software

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 27 - EasyManage

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 28

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 29 - Chapter 4. General Checkout

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 30 - Diagnosing a problem

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 31

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 32

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 33 - Undocumented problems

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 34

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Seite 35 - Chapter 5. Diagnostics

Chapter 2. Safety informationBefore installing this product, read the Safety Information.Antes de instalar este produto, leia as Informações de Segura

Seite 36

Recovering from a Lenovo ThinkServer Server Firmware update failureIf power to the server is interrupted while you are updating the Lenovo ThinkServer

Seite 37 - Chapter 5. Diagnostics 29

10. Disconnect all power cords and external cables.11. Remove the side cover (see “Removing the left-side cover” on page 157).12. Remove any adapters

Seite 38 - POST error codes

v Check the Ethernet controller LEDs on the rear panel of the server. These LEDsindicate whether there is a problem with the connector, cable, or hub.

Seite 39 - Chapter 5. Diagnostics 31

4. Turn on the server. If the problem remains, suspect the following components inthe following order:a. Power supplyb. Power-supply cagec. Memoryd. M

Seite 40

See Appendix A, “Getting help and technical assistance,” on page 275 forinformation about calling Lenovo for service.126 ThinkServer TD200x Types 3719

Seite 41 - Chapter 5. Diagnostics 33

Chapter 6. Locating Server Controls and connectorsThis section describes the controls and light-emitting diodes (LEDs) and how to turnthe server on an

Seite 42

1 System power-on LED2 Hard disk drive activity LED3 System-locator LED4 System-information LED5 System-error LEDv Follow the suggested acti

Seite 43 - Chapter 5. Diagnostics 35

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 44

Rear viewThe following illustration shows the connectors and LEDs on the rear of the server.1 USB 1 7 Power-error LED2 USB 2 8 dc-power LED3

Seite 45 - Chapter 5. Diagnostics 37

ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-powerLED. When the ac-power LED is lit, it indicates that sufficient power is co

Seite 46 - System-event log

Guidelines for trained service techniciansThis section contains information for trained service technicians.Inspecting for unsafe conditionsUse the in

Seite 47 - Chapter 5. Diagnostics 39

1 Microprocessor 2 21 Wake on LAN2 System power 22 Battery3 ADV power 23 PCI Express x8 slot 74 Optical power 24 PCI - 32 slot 65 Fr

Seite 48

System-board external connectorsThe following illustration shows the external input/output connectors and the NMIbutton on the system board.1 Video

Seite 49 - Chapter 5. Diagnostics 41

Table 6. System-board jumpersJumpernumberJumpername Jumper setting1 JP6 UEFI bootrecoveryv Pins 1 and 2: Normal operation (default).v Pins 2 and 3:

Seite 50

System-board LEDsThe following illustration shows the LEDs on the system board.1 PCI slot 1 error LED 9 Battery error LED2 PCI slot 2 error LED

Seite 51 - Chapter 5. Diagnostics 43

Express extender card 1, if one is installed.The following illustration shows the LEDs (1 and 2) on the PCI-X extender card,if one is installed.

Seite 52

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v If an action step is preceded b

Seite 53 - Chapter 5. Diagnostics 45

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v If an action step is preceded b

Seite 54

Power-supply LEDsThe following illustration shows the power-supply LEDs on the rear of the server.For more information about solving power-supply prob

Seite 55 - Chapter 5. Diagnostics 47

Table 8. Power-supply LEDsPower-supply LEDsDescription Action Notesac dc ErrorOff Off Off No ac power tothe server or aproblem with theac power source

Seite 56

System-board internal connectorsThe following illustration shows the internal connectors on the system board.333437323538313639401 Microprocessor 2

Seite 57 - Chapter 5. Diagnostics 49

v Do not touch the reflective surface of a dental mirror to a live electrical circuit.The surface is conductive and can cause personal injury or equip

Seite 58

19 Fans 1, 2, and 3 39 DIMM 920 SATA 1 40 DIMM 16142 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 59 - Chapter 5. Diagnostics 51

The system board is equipped with a PCI extender card that provides either one ortwo additional expansion slots. The following illustration shows one

Seite 60

System-board switches and jumpersThe following illustration shows the switches and jumpers on the system board.See Table 9 and Table 10 for informatio

Seite 61 - Chapter 5. Diagnostics 53

System-board LEDsThe following illustration shows the LEDs on the system board.1 PCI slot 1 error LED 9 Battery error LED2 PCI slot 2 error LED

Seite 62

The system board is equipped with a PCI extender card that provides either one ortwo additional expansion slots. The following illustration shows the

Seite 63 - Chapter 5. Diagnostics 55

2.5-inch hard disk drive backplane connectorsThe following illustration shows the connectors on the 2.5-inch hard disk drivebackplane.1 Hard disk dr

Seite 64

Turning off the serverWhen you turn off the server and leave it connected to ac power, the server canrespond to requests from the IMM, such as a remot

Seite 65 - Chapter 5. Diagnostics 57

Chapter 7. Installing optional devices and replacing customerreplaceable unitsImportant: Before you install optional hardware, make sure that the serv

Seite 66

Blue on a component indicates touch points, where you can grip the component toremove it from or install it in the server, open or close a latch, and

Seite 67 - Chapter 5. Diagnostics 59

Closing the bezel1 Pull pointTo close the bezel, do the following:1. Rotate the left side of the bezel toward the server to the closed position.2. L

Seite 68

Safety statementsImportant:Each caution and danger statement in this document is labeled with a number. Thisnumber is used to cross reference an Engli

Seite 69 - Chapter 5. Diagnostics 61

Removing the bezel1 Bezel2 Hinge assembly3 Retention tabsTo remove the bezel, do the following:1. Read the safety information that begins on pag

Seite 70

4. Press the retention tabs 1 on the hinge assembly toward each other and pullthe hinge assembly out of the chassis.Note: The bezel will also diseng

Seite 71 - Chapter 5. Diagnostics 63

Installing the bezel1 Bezel2 Hinge assembly3 Retention tabsTo install the bezel, do the following:1. Align the hinge assemblies with the hinge h

Seite 72 - DVD drive problems

b. Align the sliding hinge mount 1 with the hinge pin 2 on the hingeassembly 3 on the chassis.c. Press the sliding hinge mount against the hinge

Seite 73 - Hard disk drive problems

1 Bezel media door2 Media door lockNote: To remove the media door from the bezel, push upward on the mediadoor hinge to remove it from the bezel.5

Seite 74 - Intermittent problems

1 Bezel media door2 Media door lock3. Close the bezel (see “Closing the bezel” on page 151).Removing the left-side coverImportant: Before you inst

Seite 75 - Chapter 5. Diagnostics 67

2. If you are planning to view the error LEDs that are on the system board andcomponents, leave the server connected to power and go directly to step

Seite 76 - Memory problems

3. Press the release latch on the power supplies and filler panels and pull themout of the power-supply cage.1 Release latch2 Hot-swap power suppl

Seite 77 - Microprocessor problems

Closing the power-supply cageTo return the power-supply cage to its closed position, do the following:1. Rotate the power-supply cage back slightly; t

Seite 78 - Monitor problems

2. Carefully rotate the power-supply cage into the server chassis. The locating tabson the power-supply cage must fit over the corresponding tabs on t

Seite 79 - Chapter 5. Diagnostics 71

Statement 1:DANGERElectrical current from power, telephone, and communication cables ishazardous.To avoid a shock hazard:v Do not connect or disconnec

Seite 80 - Optional-device problems

4. Install and lock the left-side cover (see “Installing the left-side cover” on page158).5. Install the hot-swap power supplies.6. Reconnect the exte

Seite 81 - Power problems

3. Reinstall the feet 1 in the opposite location. The tab on the feet should extendbeyond the edge of the server.Internal cable routing and connecto

Seite 82 - Serial port problems

The following illustration shows the internal SAS/SATA cable routing and connectorsfrom the ServeRAID BR10i controller to eight 2.5-inch hard disk dri

Seite 83 - Software problems

The following illustration shows the internal SAS/SATA cable routing and connectorsfrom the ServeRAID BR10i controller to 16 2.5-inch hard disk drives

Seite 84 - EasyLED diagnostics

The following illustration shows the internal SAS/SATA cable routing and connectorsfrom the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2

Seite 85 - Chapter 5. Diagnostics 77

The following illustration shows the internal SAS power and signal cable routingfrom the hard disk drives to the connectors on the system board.1 SA

Seite 86

The following illustration shows the internal cable routing and connectors from theoperator information panel to the system board.1 Operator informa

Seite 87 - Chapter 5. Diagnostics 79

Removing the air baffleTo remove the air baffle, do the following:1. Read the safety information that begins on page 5.2. Turn off the server and all

Seite 88

Installing the air baffleTo install the air baffle, do the following:1. With the rear (hinged) part of the air baffle 3 lifted up, align the positio

Seite 89 - Chapter 5. Diagnostics 81

Removing the fan-cage assembly1 Fan cage assembly2 Fan cage assembly release buttonsTo remove the fan-cage assembly, do the following:1. Read the

Seite 90

Statement 2:CAUTION:When replacing the lithium battery, use only a type battery recommended bythe manufacturer. If your system has a module containing

Seite 91 - Chapter 5. Diagnostics 83

Installing the fan-cage assembly1 Fan cage assembly2 Fan cage assembly release buttonsTo install the fan-cage assembly, do the following:1. Align

Seite 92

6. Locate the battery on the system board (see “System-board internal connectors”on page 131).7. Remove the battery:a. Use one finger to push the batt

Seite 93 - Chapter 5. Diagnostics 85

To install the replacement battery, do the following:1. Follow any special handling and installation instructions that come with thereplacement batter

Seite 94

To remove a hot-swap power supply, do the following:1. Read the safety information Chapter 2, “Safety information,” on page 5.Attention: Static electr

Seite 95 - Remind button

CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached.Hazardous voltage, current, and energy levels are pr

Seite 96

5. Connect one end of the power cord for the new power supply into the connectoron the back of the power supply; then, connect the other end of the po

Seite 97 - Chapter 5. Diagnostics 89

1 Release latch2 Hot-swap power supply5. Remove the power supply filler from the second power supply bay.6. Slide the new power supply partially i

Seite 98 - Diagnostic text messages

Removing a voltage regulator module1 Microprocessor 2 VRM2 Heat sink 23 VRM connectorTo remove a voltage regulator module (VRM), do the followin

Seite 99 - Diagnostic messages

Installing a voltage regulator module1 Microprocessor 2 VRM2 Heat sink 23 VRM connectorTo install a voltage regulator module, do the following:1

Seite 100

3. Unlock and remove the side cover (see “Removing the left-side cover” on page157).4. Open the front and rear adapter-retention brackets.5. Remove al

Seite 101

Statement 3:CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, ortransmitters) are installed, note the following:v Do not

Seite 102

Removing the rear adapter retention bracket1 Rear adapter retention bracket2 Hinge pinTo remove the rear adapter-retention bracket, do the followi

Seite 103

Installing the rear adapter retention bracket1 Rear adapter retention bracket2 Hinge pinsTo install the rear adapter retention bracket, do the fol

Seite 104

Removing an adapter1 Rear adapter retention bracket2 Adapter3 Front adapter retention bracketTo remove an adapter, do the following:1. Read the

Seite 105

v Avoid touching the components and gold-edge connectors on the adapter.v PCI slots 1 and 6 support half-length PCI adapters only.v PCI slots 2, 3, 4,

Seite 106

1 Rear adapter retention bracket2 Adapter3 Front adapter retention bracket6. If you are installing a full-length adapter, remove the blue adapte

Seite 107

If you have other devices to install or remove, do so now. Otherwise, go to“Completing the installation” on page 233.Removing the DVD driveTo remove t

Seite 108

Installing a DVD (optical) driveTo install a DVD (optical) drive 1, do the following:1. Read the safety information that begins on page 5.2. Turn of

Seite 109

Removing an optional tape drive1 EMC shield2 Tape driveTo remove an optional tape drive, do the following:1. Read the safety information that begi

Seite 110

Installing a USB or SATA tape driveThe server supports USB and SATA tape drives. When you install a tape drive, besure to connect the internal tape ca

Seite 111

1 Fan-cage assembly release buttons2 Fan-cage assemblya. Press the fan-cage release latches on the top and bottom of the fan cagetoward the sides

Seite 113

Statement 4:≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)CAUTION:Use safe practices when lifting.Statement 5:CAUTION:The power control button

Seite 114

14. If the tape drive came with screws, secure the drive to the server chassis,using the supplied screws.1 SATA optical drive power connector2 USB

Seite 115

If you have other devices to install or remove, do so now. Otherwise, go to“Completing the installation” on page 233.Removing the USB cable and EasyLE

Seite 116

15. Disconnect the USB cable from the USB cable and EasyLED panel:a. Rotate the USB cable and EasyLED panel mounting bracket so that youare looking at

Seite 117

6. Install the fan-cage assembly (see “Installing the fan-cage assembly” on page172).7. Install the air baffle (see “Installing the air baffle” on pag

Seite 118

3. Press down on the release latch to open the drive handle; then, pull the driveout of the drive bay.4. If you are instructed to return the hot-swap

Seite 119

v Make sure that the drive is correctly installed in the drive bay.v See the documentation for the ServeRAID controller for instructions for installin

Seite 120

Notes:a. After installing the hard disk drive, check the disk drive status LEDs to verifythat the hard disk drive is operating correctly.If the amber

Seite 121

5. Remove the hot-swap hard disk drives (see “Removing a 2.5-inch hot-swaphard disk drive” on page 195).6. Remove the power supply or power supplies f

Seite 122

Installing a 2.5-inch disk drive backplane1 Latch2 Tabs3 Configuration cable connector4 SAS signal cable connector5 2.5-inch hot-swap backpl

Seite 123

10. Install the power supplies (see “Installing a hot-swap power supply” on page175).11. Install and lock the left-side cover (see “Installing the lef

Seite 124

Statement 8:CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached.Hazardous voltage, current, and energy l

Seite 125

Removing the 2.5-inch disk drive cage1 2.5-inch hard disk drive cage2 2.5-inch hot-swap driveTo remove the 2.5-inch hard disk drive cage, complete

Seite 126

13. Remove both of the backplanes from the 2.5-inch disk drive cage (see“Removing a 2.5-inch disk drive backplane” on page 198).14. If you are instruc

Seite 127

Installing the 2.5-inch disk drive cage1 2.5-inch hard disk drive cage2 2.5-inch hot-swap driveTo install a 2.5-inch hard disk drive cage, complet

Seite 128

12. Install and lock the left-side cover (see “Installing the left-side cover” on page158).13. Reconnect the external cables and power cords; then, tu

Seite 129

11. Push up on the release latch while you pull the operator information panelassembly toward the rear of the server; then, angle the back of the asse

Seite 130

9. Close the bezel (see “Closing the bezel” on page 151).10. Install and lock the left-side cover (see “Installing the left-side cover” on page158).11

Seite 131 - Solving power problems

4. Unlock and remove the side cover (see “Removing the left-side cover” on page157).5. Remove any adapters that are installed in the expansion slots (

Seite 132 - Solving undetermined problems

Installing an extender card1 Extender card retaining screwsTo install an extender card, complete the following steps:1. Touch the static-protective

Seite 133 - Problem determination tips

7. Reconnect the external cables and power cords; then, turn on the attacheddevices and turn on the server.Removing a memory module1 DIMM2 Retaini

Seite 134

Installing a memory moduleThe following notes describe the types of dual inline memory modules (DIMMs) thatyour server supports and other information

Seite 135 - Operator information panel

14 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 136

v The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB anda maximum of 64 GB of system memory.For 32-bit operating systems only: Som

Seite 137 - EasyLED diagnostics panel

following illustration shows that the first pair of DIMMs (indicated by ones (1) insidethe boxes) should be installed in DIMM connector 3 on channel 0

Seite 138 - Rear view

1 CPU 12 CPU 2The following table lists the installation sequence for installing DIMMs inmemory-mirroring mode.Table 13. Memory-mirroring mode DIM

Seite 139

The following illustration shows how to install DIMMs on the system board.Attention: Static electricity that is released to internal server components

Seite 140

1 DIMM2 Retaining clip10. Insert the DIMM into the connector by aligning the edges of the DIMM with theslots at the ends of the DIMM connector. Fi

Seite 141

Removing a hot-swap fanThe server comes with three 120 mm x 38 mm hot-swap fans in the fan supportbracket at the front of the server. The following in

Seite 142

Installing a hot-swap fanThe server comes with three 120 mm x 38 mm hot-swap fans in the fan supportbracket at the front of the server. The following

Seite 143 - System-board LEDs

5. Remove the power supply or power supplies from the power-supply cage (see“Removing a hot-swap power supply” on page 174).6. Rotate the power-supply

Seite 144

1 Microprocessor release latch2 Microprocessor bracket frame3 Microprocessor10. If you are removing microprocessor 2, remove the voltage regulat

Seite 145

v (Optional) Obtain an SMP-capable operating system. For a list of supportedoperating systems and optional devices, see http://www.lenovo.com/thinkser

Seite 146 - SAS backplane connectors

Chapter 3. General informationThis chapter provides general information that applies to all machine typessupported by this publication.Features and te

Seite 147 - Power-supply LEDs

2. Open the microprocessor socket by pressing down on the end of the releaselever, moving it to the side, and slowly releasing it to the open (up) pos

Seite 148

1 Microprocessor release latch2 Microprocessor bracket frame3 Microprocessor6. Install a heat sink on the microprocessor.Attention: Do not touch

Seite 149

1 Heat sink flange2 Microprocessor3 Release level locking tab4 Retainer bracket5 Alignment tab6 Heat sink release level7 NotchAttention:

Seite 150 - 20 SATA 1 40 DIMM 16

9. Return the power-supply cage to its closed position (see “Closing thepower-supply cage” on page 160).10. Install the power supplies (see “Installin

Seite 151 - 2 PCI-X 2 slot 8

Thermal greaseThe thermal grease must be replaced whenever the heat sink has been removedfrom the top of the microprocessor and is going to be reused

Seite 152

Removing a heat-sink retention module1 Alignment triangleTo remove a heat-sink retention module, complete the following steps:1. Read the safety inf

Seite 153

Installing a heat-sink retention module1 Alignment triangleTo install a heat-sink retention module, complete the following steps:1. Place the heat-s

Seite 154

Removing a microprocessor retention moduleTo remove a microprocessor retention module, complete the following steps:1. Read the safety information tha

Seite 155 - Turning on the server

Installing a microprocessor retention moduleTo install a microprocessor retention module, complete the following steps:1. Orient the triangle-shaped i

Seite 156 - Turning off the server

Removing the system board1 Handle2 Release leverTo remove the system board, complete the following steps:1. Read the safety information that begin

Seite 157 - Server components

– System configuration– Network interfaces and settings– Installed hardware– EasyLED diagnostics status– Service processor status and configuration– V

Seite 158 - Opening the bezel

10. Remove any of the following components that are installed on the systemboard and put them in a safe, static-protective place:v Adapters (see “Remo

Seite 159 - Closing the bezel

1. Touch the static-protective package that contains the system board to anyunpainted metal surface on the server; then, remove the system board fromt

Seite 160 - Removing the bezel

Connecting the cablesNotes:1. Be sure to turn off the server before you connect any cables to or disconnectany cables from the server or hot-plug adap

Seite 161

Some optional devices have device drivers that you must install. For informationabout installing device drivers, see the documentation that comes with

Seite 162 - Installing the bezel

236 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 163 - Opening the bezel media door

Chapter 8. Parts Listing, TD200x Machine Types 3719, 3821,3822, and 3823The following replaceable components are available for the ThinkServer TD200xT

Seite 164 - Closing the bezel media door

Table 14. Parts listing, Type 3719Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number1 Side Cover (models CTO All Models) 46D1

Seite 165 - Removing the left-side cover

Table 14. Parts listing, Type 3719 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number19 Hard disk drive, 73GB 15K

Seite 166 - Opening the power-supply cage

Table 14. Parts listing, Type 3719 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberNetXtreme II 1000 Express G E

Seite 167 - 2 Power-supply cage handle

Table 15. Parts listing, Type 3821 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number15 Half-High SATA DVD-ROM (mo

Seite 168 - Closing the power-supply cage

The server has one slot for a PCI-32 adapter.v PCI Express x8 adapter capabilitiesThe server has five slots for PCI Express x8 adapters. Three of thes

Seite 169

Table 15. Parts listing, Type 3821 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberChassis (models CTO All Model

Seite 170 - Turning the stabilizing feet

Table 16. Parts listing, Type 3822 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number7 Memory module, 2GB DDR3-133

Seite 171 - 4 Optical drive power cable

Table 16. Parts listing, Type 3822 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberCable, 24 SATA Cable (models

Seite 172 - 3 Cable for drives 0-3

Table 17. Parts listing, Type 3823Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number1 Side Cover (models CTO All Models) 46D1

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Table 17. Parts listing, Type 3823 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number19 Hard disk drive, 73GB 15K

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Table 17. Parts listing, Type 3823 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberLSI MR10M SAS/SATA Controller

Seite 175

Table 18. Power cords, Type 3719 (continued)Lenovo Power cordpart number Used in these countries and regions39M5144 South Africa 2.8M (models CTO 45G

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Table 20. Power cords, Type 3822 (continued)Lenovo Power cordpart number Used in these countries and regions39M5144 S. Africa 2.8M (models CTO 41G 41M

Seite 177 - Removing the air baffle

250 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 178 - Installing the air baffle

Chapter 9. Configuring the serverThe following configuration programs come with the server:v Setup UtilityThe Setup Utility (formerly called the Confi

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Table 1. Features and specificationsMicroprocessor:v Intel Xeon dual-core or quad-core withintegrated memory controller and Quick PathInterconnect (QP

Seite 180 - Removing the battery

Table 22. Server configurations and applications for configuring and managing RAIDarrays (continued)Server configurationRAID array configuration(befor

Seite 181 - Installing the battery

Utility, the changes are reflected in the system summary; you cannot changesettings directly in the system summary.– Product DataSelect this choice to

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- Network ConfigurationSelect this choice to view the system management network interface port,the IMM MAC address, the current IMM IP address, and ho

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v User SecuritySelect this choice to set, change, or clear passwords. See “Passwords” for moreinformation.This choice is on the full and limited Setup

Seite 184 - 2 Release latch

password has access to only the limited Setup Utility menu; the user can set,change, and delete the power-on password, if the system administrator has

Seite 185

v Change the position of the power-on password switch (enable switch 2 of thesystem board switch block (SW6)) to bypass the power-on password check (s

Seite 186

Using the Boot Selection Menu programThe Boot Selection Menu is used to temporarily redefine the first startup devicewithout changing boot options or

Seite 187 - 3 VRM connector

Table 23. RAID utilities (continued)RAID configurationutility Description LocationWhere to find moreinformationLSI Logic MPT SetupUtilityFor:v ServeRA

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v If you install a different type of RAID controller, see the documentation thatcomes with the controller for information about viewing and changing s

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8. Exit the Setup Utility.Using the WebBIOS utilityThe WebBIOS configuration utility enables you to create and manage RAIDconfigurations on LSI SAS co

Seite 190 - 2 Hinge pin

EasyStartupThe ThinkServer EasyStartup program simplifies the process of your RAIDcontroller and installing supported Microsoft®Windows®and Linux oper

Seite 191 - 2 Hinge pins

Creating a storage configuration using the Configuration WizardFollow these steps to start create a storage configuration:1. Click Configuration Wizar

Seite 192 - Installing an adapter

Using the ThinkServer EasyStartup DVDThe ThinkServer EasyStartup DVD simplifies the process of configuring your RAIDcontroller and installing an opera

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v Manually remove the drives that you do not want included in your arraybefore you configure your RAID controller through the EasyStartupprogram.This

Seite 194 - 2 Adapter

If you continue to the main program interface, you will have the following selectableoptions:v Compatibility notes: This selection provides informatio

Seite 195 - Removing the DVD drive

v Start installation: This task starts the actual installation process. First, the diskis prepared using the disk and partition information you specif

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Updating the firmwareThe firmware in the server is periodically updated and is available for download onthe Lenovo Support Web site. Go to http://www.

Seite 197 - 2 Tape drive

Starting the backup server firmwareThe system board contains a backup copy area for the server firmware. This is asecondary copy of server firmware th

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v Power/Reset control (power-on, hard and soft shut down, hard and soft reset,schedule power control)v Alerts (in-band and out-of-band alerting, PET t

Seite 199 - 2 Fan-cage assembly

Note: Approximately 3 minutes after the server is connected to ac power, thepower-control button becomes active.2. When the prompt <F1> Setup is

Seite 200

Use the command-line interface to issue setup commands. You can save any of thesettings as a file and run the file as a script. The ASU program suppor

Seite 201 - 1 Spring clips

20 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 202

5. (For both Windows Server 2003 and 2008) Download Microsoft Web ServicesEnhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from thefollow

Seite 203 - 4 Drive handle

4. Select the checkbox next to Web Server (IIS). A dialog box displays theadditional features that are required.5. Click Add Required Features, then c

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274 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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Appendix A. Getting help and technical assistanceIf you need help, service, or technical assistance or just want more informationabout Lenovo products

Seite 206

These items are not covered by the warranty:v Replacement or use of parts not manufactured for or by Lenovo ornon-warranted Lenovo partsv Identificati

Seite 207

Purchasing additional servicesDuring and after the warranty period, you can purchase additional services, such assupport for hardware, operating syste

Seite 208

278 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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Appendix B. NoticesLenovo may not offer the products, services, or features discussed in this documentin all countries. Consult your local Lenovo repr

Seite 210 - 2 2.5-inch hot-swap drive

estimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.Trade

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Lenovo makes no representation or warranties regarding non-Lenovo products andservices, including but not limited to the implied warranties of merchan

Seite 212

Chapter 4. General CheckoutYou can solve many problems without outside assistance by following thetroubleshooting procedures in this Hardware Maintena

Seite 213 - 2 Control panel assembly

L’etiquette du système respecte la Directive européenne 2002/96/EC en matière deDéchets des Equipements Electriques et Electroniques (DEEE), qui déter

Seite 214

Battery return programThis product may contain a lithium or lithium ion battery. Consult your user manualor service manual for specific battery inform

Seite 215 - Removing an extender card

batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôtrécupérée en fin de cycle de vie selon cette norme.In accordance wit

Seite 216

This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interfe

Seite 217 - Installing an extender card

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG(früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über dieelek

Seite 218 - Removing a memory module

Japan Voluntary Control Council for Interference (VCCI) statementTaiwan Class A warning statementPeople’s Republic of China Class A warning statementK

Seite 219 - Installing a memory module

288 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 220 - Memory mirroring mode

IndexNumerics2.5-inch disk drive backplaneinstalling 200removing 1982.5-inch drive cageinstalling 204removing 202Aac power LED 131adapterboot option 1

Seite 221

dc power LED 130deassertion event, system-event log 28diagnosticerror codes 91on-board programs, starting 90programs, overview 90test log, viewing 91t

Seite 222

Ggeneral problems 65getting help 275gigabit Ethernet controller, configuring 266gloss statement (Germany) 284grease, thermal 226HH8 heartbeat LED 87,

Seite 223

ThinkServer TD200x Types 3719, 3821, 3822, and 3823Hard ware Maintenan ce Man ual

Seite 224 - 2 Retaining clip

v If the server is halted and a POST error code is displayed, see “POST errorcodes” on page 30. If the server is halted and no error message is displa

Seite 225 - Removing a hot-swap fan

left-side coverinstalling 158local area network (LAN) 16LOG LED 78logssystem event message 38LSI Configuration Utilityoverview 259starting 260Mmanagem

Seite 226 - Installing a hot-swap fan

problems (continued)mouse 67optional devices 72POST 30power 73, 123serial port 74software 75undetermined 124USB port 75RRAID array, creating 260rear a

Seite 227

turning on the server 147TÜV gloss statement 284UUEFI update failure 122undetermined problems 124undocumented problems 25United States electronic emis

Seite 229 - 4 Microprocessor 2 VRM

Part Number: XXXXXXPrinted in USA(1P) P/N: XXXXXX

Seite 230 - 3 Notches

Determine whether any of the following items were added, removed, replaced,or updated before the problem occurred:v Lenovo ThinkServer Server Firmware

Seite 231 - 2 Heat sink

Important: Some cluster solutions require specific code levels orcoordinated code updates. If the device is part of a cluster solution, verifythat the

Seite 232

Note: Changes are made periodically to the Lenovo Web site. Theactual procedure might vary slightly from what is described in thisdocument.a) Go to: h

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26 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Seite 234 - Thermal grease

Chapter 5. DiagnosticsThis chapter describes the diagnostic tools that are available to help you solveproblems that might occur in the server.If you c

Seite 235 - 1 Alignment triangle

Some IMM sensors cause assertion events to be logged when their setpoints arereached. When a setpoint condition no longer exists, a correspondingdeass

Seite 236

Table 2. Methods for viewing event logsCondition ActionThe server is not hung and is connected to anetwork.Use any of the following methods:v Run Port

Seite 237

POST error codesWhen you turn on the server, it performs a series of tests to check the operation ofthe server components and some optional devices in

Seite 238

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 239 - Removing the system board

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 279and the Warranty an

Seite 240 - Installing the system board

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 241 - Completing the installation

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 242 - Connecting the cables

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 243

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 244

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 245 - 3822, and 3823

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 246

System-event logThe system-event log contains messages of three types:InformationInformation messages do not require action; they record significantsy

Seite 247

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 248

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 249

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 250

ContentsChapter 1. About this manual ...1Important Safety Information ...1Important information about replacing RoHS

Seite 251

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 252

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 253

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 254

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 255 - Power cords

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 256

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 257

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 258

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 259

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 260 - Starting the Setup Utility

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 261

Viewing the test log ...91Diagnostic messages ...91Recovering from a Lenovo ThinkServer Server Firmware update fa

Seite 262

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 263 - Passwords

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 264 - Power-on password

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 265 - Administrator password

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 266 - RAID controllers

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 267

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 268 - Formatting a hard disk drive

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 269 - Starting the WebBIOS utility

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 270

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 271 - Configuring RAID

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 272 - Setup and configuration

Installing the front adapter-retention bracket ...181Removing the rear adapter retention bracket ...182Installing the rear adapte

Seite 273

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 274

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 275 - Updating the firmware

Troubleshooting tablesUse the troubleshooting tables to find solutions to problems that have identifiablesymptoms.If you cannot find a problem in thes

Seite 276

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 277

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 278

Keyboard, mouse, or pointing-device problemsv Follow the suggested actions in the order in which they are listed in the Action column until the proble

Seite 279 - Installation order

Memory problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “

Seite 280

Microprocessor problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chap

Seite 281

Monitor problemsSome Lenovo monitors have their own self-tests. If you suspect a problem with yourmonitor, see the documentation that comes with the m

Seite 282

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 283 - Calling for service

EasyStartup overview ...264Installing your operating system without using EasyStartup ...266Enabling the Broadcom Gigabit Ethern

Seite 284 - Using other services

Optional-device problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Cha

Seite 285 - Lenovo product service

Power problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “P

Seite 286

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 287 - Appendix B. Notices

Software problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8,

Seite 288 - Important notes

EasyLED diagnosticsEasyLED diagnostics is a system of LEDs on various external and internalcomponents of the server. When an error occurs, LEDs are li

Seite 289 - Appendix B. Notices 281

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Seite 290 - Hazardous Substances

1 Server processor bus 8 Power supply2 Microprocessor 9 Fan3 VRM 10 PCI bus4 Microprocessor/memory configuration 11 System board5 Me

Seite 291 - Battery return program

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Seite 292 - Electronic emission notices

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Seite 293 - Appendix B. Notices 285

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Seite 294

Chapter 1. About this manualThis Hardware Maintenance Manual contains information to help you solveproblems that might occur in your server. It descri

Seite 295 - Appendix B. Notices 287

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Seite 296

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Seite 297

3. Remove the server cover and look inside the server for lit LEDs. Certaincomponents inside the server have LEDs that are lit to indicate the locatio

Seite 298

The system board is equipped with a PCI extender card that provides either oneor two additional expansion slots. The following illustration shows the

Seite 299 - Index 291

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 300

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Seite 301 - Index 293

Power-supply LEDsThe following illustration shows the power-supply LEDs on the rear of the server.1 ac power LED2 dc power LED3 Power error LEDT

Seite 302

Table 3. Power-supply LEDsPower-supply LEDsDescription Action NotesAC DC ErrorOff Off Off No ac power tothe server or aproblem with theac power source

Seite 303

Diagnostic programs, messages, and error codesThe diagnostic programs are the primary method of testing the major componentsof the server. As you run

Seite 304 - (1P) P/N: XXXXXX

User Aborted: You stopped the test before it was completed.Not Applicable: You attempted to test a device that is not present in the server.Aborted: T

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