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How to Get Help
LenovoEMC is committed to providing excellent customer support. To meet this goal, Lenovo Customer
Support offers a variety of support options designed to meet the needs of a wide range of users. For
complete information on the support options available for your product, visit the web support site at
http://support.lenovoemc.com.
Here's just some of what is available on LenovoEMC's award-winning web support site, 24 hours a day, 7
days a week:
● Answers to frequently asked questions (FAQs)
● Online help pages with troubleshooting or basic how to information
● Up-to-date LenovoEMC software
● Advanced online support options, such as 1-on-1 live chat and email
● Electronic copies of product manuals
● Information on telephone support options
● Information on advanced technical service options, such as data recovery
● Warranty information and product return instructions
Support options available may vary depending on your region and language of choice. LenovoEMC's
specific customer support policies (including fees for services) and procedures change as technology and
market conditions dictate. To obtain information about LenovoEMC's current policies, select the Support
Policy link from the top banner on the web support site or write to:
LenovoEMC Customer Service
4059 South 1900 West
Roy, UT 84067, USA
Additional Support
145 How to Get Help
- User Guide 1
- CONTENTS 3
- Sharing Files 22 4
- Storage Pool Management 46 5
- Drive Management 57 5
- World 88 7
- Media Management 108 8
- Hardware Management 134 9
- Additional Support 144 10
- Legal 147 10
- CHAPTER 1 11
- Setting up Your px6-300d 11
- Network Storage 11
- Setup Overview 12
- Setup Page 14
- Network Connection 15
- Connecting the px6-300d 16
- Connecting 17
- Bonding NICs 18
- VLAN Settings 18
- Deleting a VLAN 19
- Setting up Active Directory 20
- Directory 21
- Non-Administrator User Log In 24
- ● INFORMATION 26
- ● WARNING 26
- Space Usage 27
- Control Panel 27
- Device Information 27
- Printing Documents 30
- Sharing Files 32
- CHAPTER 2 32
- Sharing Overview 33
- Adding Shares 34
- Managing Shares 35
- Enabling NFS Secured Access 36
- Using Share Volumes 36
- Deleting Shares 37
- AFP File Sharing for Macs 38
- Bluetooth File Sharing 38
- NFS File Sharing 39
- FTP File Sharing 39
- Configuring SNMP settings 40
- SNMP Traps 41
- Windows File Sharing 42
- Adding a Custom Home Page 43
- Managing Your Content 47
- Storage with Copy Jobs 48
- Setting QuikTransfer 50
- Area Networks (SAN) 51
- CHAPTER 3 51
- 42 iSCSI Overview 52
- Adding iSCSI Drives 53
- Managing iSCSI Drives 54
- Deleting iSCSI Drives 55
- Storage Pool Management 56
- CHAPTER 4 56
- Storage Pools 57
- To Add a Data Storage Pool 58
- To Add a Cache Storage Pool 59
- Snapshots 61
- Managing Snapshots 62
- Adding and Managing Volumes 63
- Volumes 54 64
- Deleting a Storage Pool 65
- Drive Management 67
- CHAPTER 5 67
- Managing Drives 68
- Drive Status 69
- CHAPTER 6 70
- Backup and Restore Overview 71
- Copy Jobs Overview 73
- Copy Jobs 74
- Adding Copy Jobs 75
- To: Settings 76
- Setting a Schedule 76
- Backing up with Mozy Backup 77
- Backing up with Amazon S3 79
- Storage and Contents 80
- CHAPTER 7 80
- Disabling Security 82
- Users and Groups Overview 84
- Adding Users 84
- Managing Users 85
- Deleting Users 86
- Groups Overview 87
- Adding Groups 87
- Managing Groups 87
- Deleting Groups 88
- Changing Access Permissions 89
- Setting Quotas 90
- Active Directory Users 91
- Anywhere in the World 93
- CHAPTER 8 93
- Remote Access Overview 94
- Enabling Remote Access 95
- 86 Enabling Remote Access 96
- LenovoEMC Personal Cloud 98
- From Anywhere in the World 98
- CHAPTER 9 98
- Is My Content Secure? 100
- Router Port Forwarding 103
- Disconnecting Trusted Devices 107
- Deleting Trusted Devices 107
- Sharing Content Using Social 112
- CHAPTER 10 112
- Facebook 114
- 105 Flickr 115
- YouTube 106 116
- Media Management 118
- CHAPTER 11 118
- Media Management Overview 119
- Media Aggregation 122
- Social Media Sharing 123
- Example: Setting up iTunes 124
- Example: Setting up Xbox 360 124
- Photos Overview 125
- Streaming Pictures 125
- Photos 116 126
- Music Overview 127
- Streaming Music 127
- Torrents 128
- Torrent Active Folders 129
- Torrents 120 130
- Video Capabilities Overview 131
- Streaming Movies 131
- Video Surveillance 131
- Adding a Video Camera 132
- Managing Video Cameras 133
- Deleting Video Cameras 134
- 300d Network Storage 135
- CHAPTER 12 135
- Application Overview 136
- Application Installation 137
- Application Manager 138
- Upgrading Your px6-300d 139
- CHAPTER 13 139
- Software Updates 140
- Software Updates 131 141
- Settings 142
- CHAPTER 14 142
- Hardware Management 144
- CHAPTER 15 144
- Front Panel 145
- Rear Panel 147
- Default Settings 147
- Energy Saving 148
- Factory Reset 149
- UPS Management 150
- Troubleshooting Routers 151
- Bridging the Secondary Router 152
- Bridging the Primary Router 152
- 143 Troubleshooting Routers 153
- Additional Support 154
- How to Get Help 155
- Support 146 156
- Safety Information 158
- Open Source 159
- Warranty Information 160
- Regulatory Information 161
- Important WEEE Information 162
- European Union RoHS 162
- India RoHS 162
- Export classification notice 163
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