Message/SymptomFRU/Action
Serialorparallelportdevicefailure(systemboardport)1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.SystemBoard
Serialorparallelportdevicefailure(adapterport)1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.AlternateAdapter
5.SystemBoard
Someorallkeysonthekeyboarddonotwork
1.Keyboard
2.KeyboardCable
3.SystemBoard
Undeterminedproblems
Ifyouencounterundeterminedproblems,dothefollowing:
1.Turnoffthecomputerandthepower.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadaptercards
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive
3.Turnonthepowerandthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoundthefailingdeviceoradaptercards.
Ifalldevicesandadaptercardshavebeenremoved,andtheproblemcontinues,replacethesystemboard.
See“Replacingthesystemboard”onpage84or“Replacingthesystemboard”onpage121.
Chapter7.Symptom-to-FRUindex69
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