Lenovo 41N5631 Bedienungsanleitung PDF herunterladen (Seite 43)

Appendix B. Service and Support

The following information describes the technical support that is available for your product, during the

warranty period or throughout the life of your product. Refer to your Lenovo Statement of Limited

Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer

accessories and content.

Go to http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at http://www.lenovo.com/

support.

Product replacement assistance or exchange of defective components also is available during the

warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to

service at your location. A Lenovo technical support representative can help you determine the best

alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90

days after the option has been withdrawn from marketing. After that time, the support is cancelled, or

made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information as

possible: option name and number, proof of purchase, computer manufacturer, model, serial number and

manual, the exact wording of any error message, description of the problem, and the hardware and

software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at your

computer during the call.

For a list of Service and Support phone numbers, visit http://www.lenovo.com/support/phone.

Lenovo 41N5631 Bedienungsanleitung Seite 43