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PC-Doctor for Windows PE
Depending upon your machine type and model, you either have PC-Doctor for
DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for
Windows PE diagnostic program is part of the Rescue and Recovery workspace.
Use PC-Doctor for Windows PE, if you are unable to start the Windows operating
system or if PC-Doctor for Windows has not been successful in isolating a possible
problem.
Running diagnostics from the Rescue and Recovery workspace
You can run the PC-Doctor for Windows PE diagnostic program from the Rescue
and Recovery workspace. To run diagnostics from the Rescue and Recovery
workspace, use the following procedure:
1. Shut down the operating system and turn off the computer.
2. Repeatedly press and release the F11 key as you turn on the computer.
3. When you hear beeps or see a logo screen, stop pressing the F11 key. The
Rescue and Recovery workspace opens.
4. From the Rescue and Recovery workspace, select Diagnose hardware.
5. The diagnostic program opens automatically. Select the diagnostic test you
want to run. Press the F1 key for additional help.
6. Follow the instructions on the screen.
Note: Rescue media includes PC-Doctor for Windows PE. For more
information about rescue media, see “Creating and using rescue media”
on page 34.
Cleaning the mouse
This section provides instructions on how to clean an optical or non-optical mouse.
Optical mouse
An optical mouse uses a light-emitting diode (LED) and an optical sensor to
navigate the pointer. If the pointer on the screen does not move smoothly with the
optical mouse, you might need to clean the mouse. To clean the optical mouse:
1. Turn off your computer.
2. Disconnect the mouse cable from the computer.
3. Turn the mouse upside down to look at the lens.
a. If there is a smudge on the lens, gently clean the area with a plain
cotton-tipped swab.
b. If there is debris in the lens, gently blow the debris away from the area.
4.
Check the surface on which you are using the mouse. If you have a very
intricate picture or pattern beneath the mouse it may be difficult for the digital
signal processor (DSP) to determine changes in the mouse position.
5. Reconnect the mouse cable to the computer.
6. Turn your computer back on.
Non-optical mouse
The non-optical mouse uses a ball to navigate the pointer. If the pointer on the
screen does not move smoothly with the mouse, you might need to clean the
mouse. To clean the non-optical mouse:
Chapter 7. Troubleshooting and diagnostics 29
- ThinkCentre 1
- User Guide 1
- User Guide 3
- Contents 5
- Introduction 7
- 2 User Guide 10
- Comfort 11
- Glare and lighting 11
- Air circulation 12
- Connecting your computer 14
- 8 User Guide 16
- 10 User Guide 18
- Turning on computer power 19
- Completing important tasks 19
- Features 20
- 14 User Guide 22
- Specifications 23
- 16 User Guide 24
- Adobe Acrobat Reader 26
- Using passwords 27
- Password considerations 27
- User Password 28
- Administrator Password 28
- 22 User Guide 30
- Using system programs 31
- 24 User Guide 32
- Basic troubleshooting 33
- Diagnostic programs 34
- PC-Doctor for Windows 35
- PC-Doctor for DOS 35
- 28 User Guide 36
- PC-Doctor for Windows PE 37
- Cleaning the mouse 37
- Optical mouse 37
- Non-optical mouse 37
- 30 User Guide 38
- 32 User Guide 40
- 34 User Guide 42
- 36 User Guide 44
- Solving recovery problems 45
- 38 User Guide 46
- Information resources 47
- Online Books folder 47
- Access Help 48
- Safety and Warranty 48
- Help and service 48
- Calling for service 49
- Using other services 50
- Basic AT commands 51
- 44 User Guide 52
- Extended AT commands 53
- 46 User Guide 54
- Fax Class 1 commands 55
- Fax Class 2 commands 55
- Voice commands 56
- 50 User Guide 58
- Appendix B. Notices 59
- Television output notice 60
- Trademarks 60
- 54 User Guide 62
- 56 User Guide 64
- Part Number: 43C4865 66
- Printed in USA 66
- (1P) P/N: 43C4865 66
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