Chapter10.Additionalserviceinformation
Thischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.
Securityfeatures
Securityfeaturesinthissectionincludethefollowing:
•Passwords
•VitalProductData
•SecureManagedClient(somemodels)
Hardware-controlledpasswords
UsetheSetupUtilityprogramtosetthehardware-controlledpasswords.Formoreinformationabout
passwords,see“Usingpasswords”onpage41
.
Operatingsystempassword
Note:ThissectionappliesonlytocomputermodelsthathaveanoperatingsystempreinstalledfromLenovo.
Anoperatingsystempasswordisverysimilartoapower-onpasswordanddeniesaccesstothecomputerby
anunauthorizeduserwhenthepasswordisactivated.Thecomputerisunusableuntilthecorrectpassword
isenteredandrecognizedbythecomputer.
VitalProductData
EachcomputerhasauniqueVitalProductData(VPD)codestoredinthenonvolatilememoryonthesystem
board.Afteryoureplacethesystemboard,theVPDmustbeupdated.ToupdatetheVPD,see“Updating
(ashing)theBIOSfromadisc”onpage180.
SecureManagedClient
TheSecureManagedClient(SMC)isastorage-based,desktopcomputingsolutionthathelpsbusinesses
reduceITcostsandimprovesecuritybyturningoffharddiskdrivesandstoringalldatainanon-server
remotelocationwhileofferinguserstheexibilityandperformanceofatraditionaldesktopcomputer.For
computermodelsthatdonothaveaninternalharddiskdriveandapreinstalledoperatingsystem,but
usearemoteharddiskdriveaccessedthroughtheSMC-StorageArray,contactthenetworkorstorage
administrator.
BIOSlevels
AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing
informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe
computer,andwheretoobtainthelatestlevelofBIOS.
•TodeterminethecurrentlevelofBIOS:
–StarttheSetupUtilityprogram.
–SeeBIOSRevisionLevelonthemainsetupscreen.
•SourcesforobtainingthelatestlevelBIOSavailable
1.Lenovosupportwebsite:http://www.lenovo.com/support/
2.LenovoCustomerSupportCenter
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