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Symptom Action
The computer beeps multiple
times before the operating
system starts.
Verify that no keys are stuck.
Diagnostic programs
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two programs preinstalled on your computer to help you diagnose computer
problems:
v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your
operating system (used when you are running the Windows operating system)
v PC-Doctor for Rescue and Recovery (used when your Windows operating
system does not start)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from:
http://www.lenovo.com/support
See “PC-Doctor for DOS” on page 45 for detailed information.
2. If you are unable to isolate and repair the problem yourself after running the
diagnostic programs, save and print the log files created by the diagnostic
programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note: The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with Windows 7 from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose problems, create bootable diagnostic media,
update system drivers, and review system information.
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox
program, click Start → All Programs → Lenovo ThinkVantage Tools → System
Health and Diagnostics → Diagnostics. Follow the instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox, refer
to the Lenovo ThinkVantage Toolbox help system.
Lenovo System Toolbox
Note: The Lenovo System Toolbox program is only available on computers
preinstalled with Windows Vista or Windows XP from Lenovo.
The Lenovo System Toolbox is a diagnostic program that works through the
Windows operating system and enables you to view symptoms and solutions for
computer problems, access the Lenovo troubleshooting center, update system
drivers, and review system information.
44 User Guide
- ThinkCentre 1
- User Guide 1
- Contents 5
- Important safety information 7
- Chapter 1. Product overview 9
- 2 User Guide 10
- Specifications 11
- Software overview 11
- Lenovo ThinkVantage Toolbox 12
- Lenovo System Toolbox 12
- Adobe Reader 13
- Antivirus software 13
- Locations 14
- Chapter 1. Product overview 7 15
- 8 User Guide 16
- Locating components 17
- 10 User Guide 18
- Installing external options 19
- Removing the computer cover 20
- 14 User Guide 22
- Replacing the hard disk drive 23
- 16 User Guide 24
- Replacing the optical drive 25
- 18 User Guide 26
- Replacing the heat sink 27
- 20 User Guide 28
- 22 User Guide 30
- 24 User Guide 32
- Installing security features 33
- Integrated cable lock 33
- Password protection 34
- 28 User Guide 36
- Creating recovery media 37
- Using recovery media 38
- Performing a backup operation 39
- 32 User Guide 40
- Creating rescue media 41
- Using rescue media 42
- Solving recovery problems 44
- Viewing and changing settings 45
- Using passwords 45
- Password considerations 45
- Set User Password 46
- Change Supervisor Password 46
- Selecting a startup device 47
- 40 User Guide 48
- Using system programs 49
- 42 User Guide 50
- Basic troubleshooting 51
- Diagnostic programs 52
- PC-Doctor for DOS 53
- Cleaning the mouse 54
- Optical mouse 54
- Non-optical mouse 54
- 1 Retainer ring 55
- 2 Ball 55
- 3 Plastic rollers 55
- 4 Ball cage 55
- 48 User Guide 56
- Information resources 57
- Online Books folder 57
- Lenovo ThinkVantage Tools 57
- Lenovo Welcome 58
- Access Help 58
- Safety and Warranty 58
- Help and service 59
- Calling for service 59
- Using other services 60
- Appendix. Notices 61
- Television output notice 62
- Trademarks 62
- 56 User Guide 64
- 58 User Guide 66
- Part Number: 71Y6306 68
- Printed in USA 68
- (1P) P/N: 71Y6306 68
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