Lenovo THINKSERVER TS100 6434 Bedienungsanleitung PDF herunterladen (Seite 77)

4. Reinstall the new software or new device.

CD or DVD drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The CD or DVD drive is not

recognized.

1. Make sure that:

v The SATA channel to which the CD or DVD drive is attached (primary or

secondary) is enabled in the Configuration/Setup Utility program.

v All cables and jumpers are installed correctly.

v The correct device driver is installed for the CD or DVD drive.

Run the CD or DVD drive diagnostic programs.

3. Reseat the CD or DVD drive cable.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. CD or DVD drive cable

b. CD or DVD drive

c. (Trained service technician only) System board

Replace the components listed in step 4 one at a time, in the order shown,

restarting the server each time.

A CD or DVD is not working

correctly.

1. Clean the CD or DVD.

2. Run the CD or DVD drive diagnostic programs.

3. Reseat the CD or DVD drive cable.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. CD or DVD drive cable

b. CD or DVD drive

The CD or DVD drive tray is

not working.

1. Make sure that the server is turned on.

2. Insert the end of a straightened paper clip into the manual tray-release

opening.

3. Reseat the CD or DVD drive cable.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. CD or DVD drive cable

b. CD or DVD drive

Chapter 5. Solving problems 63

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