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Usingthedocumentationanddiagnosticprograms
Ifyouexperienceproblemswithyourcomputer,seeChapter6“Troubleshootinganddiagnosticprograms”
onpage63.Forinformationaboutadditionalresourcestohelpyoutroubleshootyourcomputerproblems,
see“Informationresources”onpage67.
Ifyoususpectasoftwareproblem,seethedocumentationthatcamewiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.
Mostcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardware
problems.Forinstructionsonhowtousethediagnosticprogramsonyourcomputer,see“Diagnostic
programs”onpage64
.
YoucangetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromtheLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationfromtheLenovoCustomerSupportCenterby
telephone.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytosolvetheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Thefollowingitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identicationofsoftwareproblemsources
•CongurationoftheBIOSaspartofaninstallationorupgrade
•Changes,modications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Refertothesafetyandwarrantyinformationthatisprovidedwithyourcomputerforacompleteexplanation
ofwarrantyterms.Youmustretainyourproofofpurchasetoobtainwarrantyservice.
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/supportandclickSupportphonelistorrefertotheThinkCentreSafetyand
WarrantyGuidethatisprovidedwithyourcomputer.
Note:Theserviceandsupportphonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyour
countryorregionisnotprovided,contactyourLenovoresellerorLenovomarketingrepresentative.
Ifpossible,beatyourcomputerwhenyoucallandhavethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwarecongurationinformation
Chapter7.Gettinginformation,help,andservice69
- ThinkCentre 1
- UserGuide 1
- Contents 5
- AppendixA.Notices.........71 6
- Index..................73 6
- Importantsafetyinformation 7
- Chapter1.Productoverview 9
- ThinkCentreUserGuide 10
- Specications 11
- Softwareoverview 12
- Chapter1.Productoverview5 13
- Locations 14
- .Productoverview7 15
- Locatingcomponents 16
- Locatingpartsonthesystemboard 17
- Locatinginternaldrives 18
- .Productoverview11 19
- 12ThinkCentreUserGuide 20
- Installingorreplacinghardware 21
- Installingexternaloptions 21
- Removingthecomputercover 22
- InstallingorreplacingaPCIcard 25
- Figure11.RemovingthePCIcard 27
- Replacingthebattery 30
- Replacingthemicroprocessor 34
- 2onthemicroprocessor 35
- Replacingtheopticaldrive 40
- 34ThinkCentreUserGuide 42
- Replacingtheharddiskdrive 43
- Replacingthecardreader 46
- Replacingthefrontfanassembly 47
- Replacingthekeyboard 49
- Replacingthemouse 50
- Completingthepartsreplacement 51
- Obtainingdevicedrivers 52
- Basicsecurityfeatures 52
- Integratedcablelock 53
- Passwordprotection 54
- 48ThinkCentreUserGuide 56
- Chapter3.Recoveryinformation 57
- Usingrecoverymedia 58
- Performingabackupoperation 58
- Performingarecoveryoperation 59
- Creatingandusingarescuemedium 60
- Creatingarescuemedium 60
- Usingarescuemedium 60
- Solvingrecoveryproblems 61
- Viewingorchangingsettings 63
- Usingpasswords 63
- Passwordconsiderations 64
- Power-onpassword 64
- Administratorpassword 64
- Enablingordisablingadevice 64
- Selectingastartupdevice 65
- ExitingtheSetupUtilityprogram 66
- Usingsystemprograms 67
- .Updatingsystemprograms61 69
- 62ThinkCentreUserGuide 70
- Basictroubleshooting 71
- Diagnosticprograms 72
- LenovoThinkVantageToolbox 72
- PC-DoctorforDOS 72
- Cleaninganopticalmouse 73
- 66ThinkCentreUserGuide 74
- Informationresources 75
- OnlineBooksfolder 75
- LenovoThinkVantageTools 75
- LenovoWelcome 76
- AccessHelp 76
- Safetyandwarranty 76
- Helpandservice 76
- Callingforservice 77
- Usingotherservices 78
- Purchasingadditionalservices 78
- AppendixA.Notices 79
- Televisionoutputnotice 80
- EuropeanconformanceCEmark 80
- Trademarks 80
- 74ThinkCentreUserGuide 82
- 76ThinkCentreUserGuide 84
- *0A22638* 86
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