Lenovo NONE FOUND 3000 V100 Bedienungsanleitung PDF herunterladen (Seite 39)

Chapter 6. Getting help and service

Getting help and service

If you need help, service, technical assistance, or just want more information

about Lenovo computers, you will find a wide variety of sources available

from Lenovo to assist you. This section contains information about where to

go for additional information about Lenovo computers, what to do if you

experience a problem with your computer, and whom to call for service

should it be necessary.

Microsoft Service Packs are the latest software source for Windows product

updates. They are available via Web download (connection charges may

apply) or via CD-ROM. For more specific information and links, go to

www.microsoft.com. For technical assistance with installation of, or questions

related to, Service Packs for your preinstalled Microsoft Windows product,

refer to the Microsoft Product Support Services Web site at

http://support.microsoft.com/directory/, or you can contact Customer

Support Center at the phone number(s) listed in “Worldwide telephone list”

on page 37. Some fees might apply.

Getting help on the Web

The Lenovo Web site on the World Wide Web has up-to-date information

about Lenovo computers and support. The address for the Lenovo home page

is http://www.lenovo.com.

You can find support information for your Lenovo 3000 computer at

www.lenovo.com/support. Research this Web site to learn how to solve

problems, find new ways to use your computer, and learn about options that

can make working with your Lenovo computer even easier.

Calling the Customer Support Center

If you have tried to correct the problem yourself and still need help, during

the warranty period, you can get help and information by telephone through

the Customer Support Center. The following services are available during the

warranty period:

v Problem determination - Trained personnel are available to assist you with

determining if you have a hardware problem and deciding what action is

necessary to fix the problem.

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Lenovo NONE FOUND 3000 V100 Bedienungsanleitung Seite 39