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Appendix A. Warranty information
This Appendix provides information regarding the warranty period and type
of warranty service applicable to your Lenovo hardware product in your
country or region. For the terms and conditions of the Lenovo Limited
Warranty that applies to your Lenovo hardware product, see Chapter 3,
Warranty Information in the Safety and Warranty Guide included with your
Lenovo hardware product.
Machine
Type Country or Region of Purchase Warranty period
Types of
Warranty
Service
0764 US, Canada, Mexico, Brazil,
Australia, Japan
Parts and Labor - 1 year
Battery pack - 1 year
3
1
Other Parts and Labor - 1 year
Battery pack - 1 year
4
1
Types of warranty service
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your Lenovo
hardware product in the above table and as described below. Scheduling of
service will depend upon the time of your call and is subject to parts
availability. Service levels are response time objectives and are not guaranteed.
The specified level of warranty service may not be available in all worldwide
locations, additional charges may apply outside your Service Provider’s
normal service area, contact your local Service Provider representative or your
reseller for country and location specific information.
1. Customer Replaceable Unit (CRU) Service
Under CRU Service, your Service Provider will ship CRUs to you for you
to install. Most CRUs are easy to install whereas others may require some
technical skill and tools. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time
upon request. You may request that a Service Provider install some CRUs
under one of the other types of warranty service designated for your
product. Installation of external CRUs (such as mice, keyboards, or
monitors) is your responsibility. Lenovo specifies in the materials shipped
with a replacement CRU whether the defective CRU must be returned.
When return is required, 1) return instructions, a prepaid return shipping
label, and a container are included with the replacement CRU, and 2) you
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