IBM United States Software Announcement
210-034
IBM is a registered trademark of International Business Machines Corporation
31
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
http://www.ibm.com/software/passportadvantage
Usage restriction
Yes. Usage is limited to the quantity of Processor Value Units, client devices, and
terabytes licensed.
For additional information, refer to the License Information document that is
available on the IBM Software License Agreement Web site
http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support
Software Subscription and Support applies
Yes. The offerings in this announcement include one year of Software Subscription
and Support (Software Maintenance) in the price of the license.
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to
help you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the service
and support available for IBM servers. These services are designed to provide
the opportunity for greater system availability with faster problem resolution
and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services
Agent.
The Electronic Services news page is a single Internet entry point that replaces the
multiple entry points traditionally used to access IBM Internet services and support.
The news page enables you to gain easier access to IBM resources for assistance in
resolving technical problems.
The Electronic Service Agent
TM
is no-additional-charge software that resides on
your server. It monitors events and transmits system inventory information to IBM
on a periodic, client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems
enables IBM to deliver proactive service that may result in higher system availability
and performance. In addition, information collected through the Service Agent is
made available to IBM service support representatives when they help answer your
questions or diagnose problems. Installation and use of IBM Electronic Service Agent
for problem reporting enables IBM to provide better support and service for your
IBM server.
To learn how Electronic Services can work for you, visit
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
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