ThinkCentreE73zUserGuideMachineTypes:10BDand10BL
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator
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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement
UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.92ThinkCentreE73zUserGuide
AppendixE.ChinaEnergyLabel©CopyrightLenovo2013,201493
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AppendixF.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp
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IndexAarescuemedium,creatingandusing42Administrator,password48audiosubsystem1Bbackupandrecoveryoperations40basictroubleshooting59Ccablelock,security30
PowersupplystatementNeverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazardousvoltage,current,andenergylevelsarepresentinsid
opticalmousecleaning57PpasswordAdministrator48considerations48Power-OnPassword48setting,changing,deleting48passwords,using47physicalspecifications4powe
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Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specifications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors
Note:Anintegratedmicrophoneisinstalledinthecomputer.Whenanexternalmicrophoneisconnectedtothemicrophoneconnectoronthefrontpanel,clickstart➙ControlPanel
Input/Output(I/O)features•9-pinserialconnector(optional)•SixUniversalSerialBus(USB)connectors(twoonthesidepanelandfourontherearpanel)•OneEthernetconne
SpecificationsThissectionliststhephysicalspecificationsforyourcomputer.Table1.DimensionsandweightDimensionNon-touchwithframestandNon-touchwithmonitorsta
ToaccessLenovoprogramsfromControlPanel,dothefollowing:Note:SomeLenovoprogramsmightnotbedisplayedinControlPanel.Tofindtheseprograms,useWindowsSearch.1.C
•LenovoCompanion•LenovoReach•LenovoSettings•LenovoSHAREit•LenovoSolutionCenter•LenovoSupport•LenovoTools•PasswordManager•PCCloudManager(Windows8.1only
•LenovoSHAREit(Windows7,Windows8,andWindows8.1)TheLenovoSHAREitprogramprovidesaquickandeasywaytosharefilesandfoldersamongcomputers,smartphones,tablets,
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage81.Fo
LocationsThissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer.Note:Thecomponentsinyourcomputermightlookslightlydi
LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage9showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectorso
AdjustingtheframestandYourcomputermightcomewithaframestandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Pullthestandopenandadjustthepositi
AdjustingthemonitorstandYourcomputermightcomewithamonitorstandthatyoucanusetoadjustthecomputertoyourcomfortableposition.Thefollowingillustrationshowst
MachinetypeandmodellabelThemachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech
Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp
NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho
–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre
–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse
ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx
AboutyourcomputeraudioIfafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-boardaudioconnectorsontherearofthecomputera
2.IntheSoundsection,clickAdjustsystemvolume.3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.UsingCDsandDVDsYourcomputermighthaveaDVDROMd
ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefullyremovethedisc.2
Usingthemulti-touchfeatureThemulti-touchfeatureenablesyoutouseoneortwofingerstointeractwithyourcomputer.Forexample,youcanzoomin,zoomout,scroll,orrotate
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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan
GlareandlightingPositionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.Reflectedlightfromshinysurfacescancausean
selectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumovethepointertooneobjectwithyourmouse,theintroductorytextoftheobjectisdisplayed.Touseon
FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpandSupportinformationsystem.CustomizabletextsizeDependingonyourpreference
•“Zoom”onpage26EaseofAccesskeyboardshortcutsThefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.KeyboardshortcutFunctionW
RecoveryinformationfortheWindows8orWindows8.1operatingsystem...45Refreshingyourcomputer...45Resettingyourcomputertothefactorydefaultsettings
TTY/TDDconversionmodemYourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)conversionmodem.Themodemmustbeconne
Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar
AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentfixture.Thecablelockattache
•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyouareresponsibleformaintainingtheconfig
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Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon
Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.Toreplacethekeyboardormouse,dothefollowing:1.Disconnecttheoldkeyboardcableormousecable
ReplacingthewirelessmouseToreplacethewirelessmouse,dothefollowing:1.DisconnecttheUSBdonglefromyourcomputer.Then,takeawayyourfailingwirelessmouse.2.Rem
Figure12.Installingthemousebatteries7.Closethebatterycompartmentcoverandslideitforwarduntilitclicksintoplace.Figure13.Closingthebatterycompartmentcove
•Pushthepowerswitchtotheoffpositionwhenyouarenotusingthemouse.Thisextendsthebatterylife.•DisconnecttheUSBdonglefromyourcomputerandstoreitinthewireless
AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)...91EuropeanUnionRoHS...91ChinaRoHS...91TurkishRoHS...91U
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Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem
CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymedia.Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsor
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov
2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi
ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite
RecoveryinformationfortheWindows8orWindows8.1operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedstartupsection,c
Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy
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•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheErrorStartupSequence.Readtheinformationdisplayedontherightsideofthesc
ExitingtheSetupUtilityprogramAfteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltime
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Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr
Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot
Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren
UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu
ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.UsecleaningfluidsdevelopedforLCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,th
Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr
SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis
Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay
Actions:•RestarttheDVDplayerprogram.•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,r
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage16.2
Selectyoursymptomfromthefollowinglist:•“Wrongcharactersappearonthescreen”onpage67•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet
•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundotherdevices,suchastransformers,appliances,fluorescentlights,andothermon
•“Yourcomputercannotconnecttothenetwork”onpage69•“Theadapterstopsworkingfornoapparentreason”onpage70•“IfyourcomputerisaGigabitEthernetmodelandyouuseas
TheadapterstopsworkingfornoapparentreasonSymptom:Theadapterstopsworkingfornoapparentreason.Action:Thenetworkdriverfilesmaybecorruptormissing.Updatethed
Action:TheWANcardisnotsupportedonthiscomputer.Removeit.Note:SomecomputermodelsdonothaveawirelessWAN.Formoreinformationaboutthenetworkproblems,see“Netw
•Verifythatalloptionhardwareandcableconnectionsaresecure.•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.•Ifthefailing
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage16.2
1.Theprinteristurnedonandisonline.2.Paperisloadedcorrectly.3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectorontheco
Actions:•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouarehavingdifficultyperformingaspecifictaskwithinasoftwarepr
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSBconnector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnostic
Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info
PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya
LenovoSupportWebsiteTechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:http://www.lenovo.com/supportThisWebsiteisupdatedwiththelatestsu
•InstallationandmaintenanceofapplicationprogramsRefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyourwarrantytypeand
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AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat
TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryTheThinkCentrelogoThinkCen
AppendixB.RegulatoryinformationExportclassificationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassifi
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EContheapproximationofthelawsoftheMemberStatesrelatingtoelectromagn
JapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoprod
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AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede
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